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Senior Product Manager, Trust & Safety

Cinder· Product & Engineering
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New York$250k - $275kFull-timePosted 2mo ago

About the role

Senior Product Manager responsible for owning multiple related AI-native trust & safety products end to end, from discovery through launch and adoption, in a fast-moving enterprise SaaS environment.

Responsibilities

  • Owning multiple related products or surfaces end to end, from problem framing through launch and adoption, holding a clear view of the customer, business, and product outcomes for each.
  • Running discovery with customers, prospects, and the teams closest to them, turning what you learn into product direction that scales across the customer base.
  • Shaping the roadmap: translating company strategy into a concrete plan, and making the real calls about where AI agents, platform investments, quality, and customer needs sit relative to each other.
  • Writing the requirements and decision documents that let Design and Engineering move fast and with confidence: the what, the why, the success measures, the scope, and the edge cases.
  • Partnering deeply with Design and Engineering through delivery, resolving ambiguity quickly, pressure-testing scope, reviewing work in progress, and owning final product sign-off.
  • Communicating with clarity across the company, so everyone knows what's shipping, why, and what customer outcome it's meant to achieve.

Qualifications

  • 5+ years in product management, including time in a Senior or Staff-titled role owning complex products end to end, from discovery through measurable customer or business outcomes.
  • Experience building B2B or enterprise SaaS with real depth: complex workflows, multiple personas, and heavy configuration.
  • Strong customer discovery skills.
  • Excellent prioritization.
  • Technical fluency.
  • Excellent writing and communication.
  • A track record of shipping in fast-moving, ambiguous environments.
  • Strong systems thinking.
  • High ownership and low ego.
  • Experience navigating stakeholder tensions to align priorities.

Skills

Required:Product managementCustomer discoveryRoadmapping and prioritizationRequirements and documentationCross-functional collaborationTechnical fluency

Benefits

  • health, vision & dental benefits
  • 401(k) plan with employer matching
  • fully paid commuter benefits
  • fully stocked office with paid lunch and dinner
  • at least two all-company events per year
Last updated Jul 29, 2026. Interested? Apply on the company site.

About Cinder

The operating system for safety.

Cinder provides businesses everything they need to orchestrate and automate safety at scale with industry leading tools for content moderation, AI safety, and data compliance.

content moderationAI safetydata compliance
Company profileWebsite

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