Forward Deployed Engineer
Cinder· Product & Engineering
Hybrid (London, United Kingdom)£115k - £145kFull-timePosted 3w ago
About the role
Technical owner on the ground post-deal, embedded with customers to deploy, customize, and support Cinder’s infrastructure for high-scale platforms; combines solution shaping, end-to-end deployment ownership, and enabling customer teams to operate independently.
Responsibilities
- Shape and prove the solution. Work directly with customers to understand their problems, identify the right use cases, and build proofs of concept that demonstrate value and de-risk the path to production.
- Own deployments end to end. Take the technical work from scoping and system design through implementation, rollout, and adoption — partnering with the CSM while owning the engineering plan.
- Build the last mile. Connect Cinder to each customer’s stack through APIs, webhooks, data pipelines, custom workflows, and production-quality code where configuration isn’t enough.
- Enable customer teams. Run technical workshops, document what you build, and give customers the knowledge and tools to operate successfully without us in the room.
- Turn fieldwork into product leverage. Solve issues in the systems you ship, identify patterns across customers, and turn those lessons into reusable tools and improvements to the core product. Own on-call for customers when system downtime means moderation stops.
Qualifications
- 4-8 years as a software engineer, solutions engineer, or in a similar role in a fast-paced, high-growth environment.
- Solid Python fundamentals. You can read, debug, and extend backend code without hand-holding. Comfortability with SQL, Typescript, React, and GraphQL.
- Real experience owning implementation, not just scoping it. You've configured or customized a product for a specific customer and shipped something that changed what that customer could actually do.
- You are exceptionally comfortable with ambiguity and repeatedly take initiative — you thrive when dropped into unfamiliar situations, learning quickly, and finding ways to deliver value.
- No degree requirement. We care about what you can build, not where you learned to build it. Bootcamp grads are welcome.
Skills
Required:PythonSQLTypescript
Nice to have:ReactGraphQL
Benefits
- Medical and dental insurance benefits through Allianz Global
- At least two all-company events per year
- Paid lunch when the team is in-person
Last updated Sep 30, 2026. Interested? Apply on the company site.
About Cinder
The operating system for safety.
Cinder provides businesses everything they need to orchestrate and automate safety at scale with industry leading tools for content moderation, AI safety, and data compliance.
content moderationAI safetydata compliance
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