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Senior Manager, Extended Workforce Program

OpenAI· Finance
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Hybrid (San Francisco)Full-timePosted 2mo ago

About the role

Senior Manager to operate and continuously improve OpenAI’s extended workforce program, partnering across Finance, Compliance, and cross-functional stakeholders to scale a compliant, automated, and AI-enabled extended workforce operating model.

Responsibilities

  • Partner with the Head of Extended Workforce to set direction for assigned workstreams, then own their end-to-end execution by translating priorities into clear plans, milestones, and measurable outcomes.
  • Partner closely with the Extended Workforce Operations team and Global Compliance Lead to ensure program operations are efficient, scalable, and aligned with compliance requirements.
  • Advise hiring managers and business stakeholders on workforce solutions, exercising sound judgment across stakeholder experience, speed, cost, compliance, risk, and operational scalability.
  • Translate business needs, stakeholder feedback, and operational insights into improved workflows, automation, systems, reporting, and user experiences.
  • Identify, test, and implement practical applications of AI, automation, analytics, and decision-support tools that reduce manual work, improve decisions, and enable a more scalable operating model.
  • Identify root causes behind recurring operational challenges and build durable processes, systems, and frameworks that prevent them from recurring.
  • Manage strategic supplier relationships to drive optimal performance, strengthen service delivery, address gaps, and ensure partners continue to meet OpenAI’s evolving workforce needs.
  • Establish program health measures and operational insights that identify systemic issues, inform priorities, and drive measurable improvements in service, efficiency, adoption, supplier performance, and risk.
  • Lead the rollout and adoption of new processes and tools, coordinating testing, documentation, training, communications, and success measurement.
  • Independently resolve complex workforce requests and escalations while balancing business needs, worker experience, cost, compliance, and risk.
  • Raise the quality and consistency of execution across the program by developing reusable practices, decision frameworks, documentation, and tools that help the broader team operate more effectively.

Qualifications

  • Have 7+ years of progressive experience in extended workforce, contingent workforce, procurement operations, workforce operations, or a related field.
  • Have substantial client-side experience building and operating an extended workforce program within a complex organization, including personally designing, implementing, and continuously improving its processes, systems, controls, and operating model.
  • Experience scaling workforce processes, systems, automation, reporting, and service delivery, including hands-on experience with VNDLY or a similar Vendor Management System.
  • Strong operator mindset with ability to dive into details and build solutions.
  • Ability to use operational data and workforce metrics to prioritize work and improve performance.
  • Knowledge of legal, compliance, and operational considerations related to extended workforce programs, including worker classification, co-employment, tenure, location, access, and data protection.
  • Ability to build trusted partnerships across Procurement, Finance, Legal, People, Security, Privacy, Enterprise Technology, suppliers, and business stakeholders.
  • Deep knowledge of extended workforce engagement models and their operational considerations.
  • Curiosity, adaptability, and eagerness to grow scope in an AI-first context.

Skills

Required:Extended workforce program design and managementVendor Management System (VNDLY)Operations leadership

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and additional paid office closures for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices, and meal delivery credits
  • Relocation assistance for eligible employees
  • Additional taxable fringe benefits (e.g., charitable donation matching, wellness stipends)
Last updated Aug 27, 2026. Interested? Apply on the company site.

About OpenAI

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