← All roles

Technical Services Engineer

MongoDB· MongoDB Dublin Team
Apply on company site
Hybrid (Dublin, Ireland)full-timePosted 2mo ago

About the role

Technical Services Engineer role based in Dublin with a Tuesday–Saturday shift, hybrid working model. Focus on solving complex MongoDB problems for customers and partners, across the full MongoDB ecosystem, and contributing to internal tooling and team growth.

Responsibilities

  • Work alongside our largest customers and partners to solve complex issues involving architecture, performance, recovery, and security
  • Serve as an expert resource on standard methodologies for running MongoDB at scale
  • Act as an advocate for customer and partner needs by collaborating with product management and development teams
  • Contribute to internal projects, such as the software development of support tools for performance, benchmarking, and diagnostics
  • Mentor and ramp up new team members while building knowledge of new product lines within the MongoDB ecosystem
  • Work with top ISV partners to ensure excellence for joint customers

Qualifications

  • Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, and troubleshooting
  • Strong understanding of networking concepts and protocols such as DNS, TCP/IP, and SSL/TLS
  • Experience building and maintaining complex mission-critical production database systems (RDBMS or NoSQL)
  • Basic coding or scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, or Go
  • Experience analyzing and troubleshooting issues holistically, from the application tier through the database down to storage
  • Excellent communication skills and the ability to think on your feet while remaining calm under pressure
  • Genuine desire to help people and a passion for rapidly learning new technical skills

Skills

Required:Linux system engineeringNetworking conceptsDatabase systemsProgramming/scriptingProblem solvingCommunicationGrowth mindset
Last updated Sep 24, 2026. Interested? Apply on the company site.
MongoDB logo

About MongoDB

The World’s Leading Modern Database

Get your ideas to market faster with a flexible, AI-ready database. MongoDB makes working with data easy.

DatabaseAIUnstructured DataStructured DataRecommendation enginesQ&A systemsAnomaly detectionGen AI
Company profileWebsite

More open roles at MongoDB