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Software Engineer - NEO Reliability

1X Technologies· Software Engineering
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San Carlos, CA$200k - $300kFull-timePosted 2mo ago

About the role

Software Engineer focused on reliability for the NEO home robot fleet, building and owning end-to-end reliability and testing across web/cloud, mobile, on-robot services, and embedded systems.

Responsibilities

  • Own software reliability as a product. Start from the whole system and drive reliability practices as far down the stack as they need to go, from web and cloud through mobile, on-robot services, and embedded.
  • Build and own parts of an integrated testing package that checks the system end-to-end, starting with a developer test and ending with real robot movement.
  • Deliver an integrated testing package that covers every layer of the stack, from web and cloud to mobile, on-robot services, and embedded, and push reliability standards steadily deeper over time.
  • Own e2e testing that starts with a developer test and ends with robot movement, and quantify those movements, actions, and the robot's health.
  • Triage reliability issues, find the edges of a problem, and route them to the right software or hardware team.
  • Set the pace for software reliability best practices across the org, for internal teams and external customers.

Qualifications

  • Strong software engineering background with real depth in at least one layer of the stack (cloud and backend, systems, or embedded) and the range to reason across the rest.
  • Experience building test and reliability infrastructure, or distributed systems at scale, such as APIs, real time data pipelines, monitoring, and incident management.
  • Strong DevOps and Linux skills, including CI/CD and infrastructure as code, and fluency in Python plus at least one systems language.
  • Strong statistical and probabilistic skills and an allergy to the sunk cost fallacy.
  • Experience building from zero to one and then from one to production.

Skills

Required:Software reliability engineeringTest and reliability infrastructureDevOps / Linux / CI/CDPythonStatistical thinking

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off, company holidays, and parental leave
  • 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
  • Commuter benefits (transit and parking)
  • Short-term and long-term disability, and life insurance
  • Employee Assistance Program (EAP) for mental health, financial, and personal support
  • Onsite snacks and catered lunches
Last updated Aug 2, 2026. Interested? Apply on the company site.
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About 1X Technologies

1X | Home Robots

We're an AI and robotics company based in Palo Alto, California. We create safe humanoid robots that do your chores and offer personalized assistance.

AIFactoryHome RobotsHumanoid RobotsLogsPersonalized AssistanceRobot FleetRobotics
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