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Assistant General Manager - Fremont

JETSET Pilates· Fremont – Management
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Fremont, Seattle, WA$60k - $70kFull-timePosted 2mo ago

About the role

The Assistant Manager leads client experience and service consistency, oversees Studio Leads, participates in day-to-day operations, and supports local marketing and community engagement. Reports to Franchise Owners and Director of Operations; requires JETSET Pilates training and teaching 8-10 classes per week.

Responsibilities

  • Provide training, guidance, support, and feedback to Studio Leads to ensure a cohesive and high-performing team. This includes onboarding new Studio Leads and conducting training sessions with the GM when necessary.
  • Perform studio lead duties, including but not limited to managing Mindbody and AXLE, answering phones, responding to emails, and processing sales. They will also assist in opening and closing duties. Address client questions, concerns, and feedback promptly and professionally.
  • Facilitate new client processes, collaborating with Studio Leads to welcome and integrate newcomers into the JETSET community
  • Collaborate with the Franchise Owners and Director of Operations to implement strategies for increasing brand awareness. Develop and support local marketing initiatives to attract new clients and elevate the studio's presence in the community. Promote JETSET in the community through 3-4 tabling or local events each month
  • Periodically review Net Promoter Scores and take action on detractor feedback.
  • Undergo the JETSET Pilates training program and instruct an average of 8-10 classes per week.
  • Assume other duties as assigned and work morning, evening, and weekend shifts as necessary.

Qualifications

  • Undergo the JETSET Pilates training program
  • Instruct an average of 8-10 classes per week
  • Leadership, client care, sales, networking and front-of-house engagement
  • Availability for morning, evening, and weekend shifts

Skills

Required:Team leadership and staff developmentCustomer service and client relationsSales and marketing support

Benefits

  • Not specified in description
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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