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Technical Sales Manager

Scale Army· Sales
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RemoteFull-timePosted 2mo ago

About the role

Experienced Sales Manager to lead and grow a team of Account Executives (AEs) for inbound sales. Responsible for day-to-day sales operations, training, campaign strategy, CRM accuracy, and achieving revenue targets. Fully remote role open to LATAM, Africa, and Eastern Europe with U.S. client hours.

Responsibilities

  • Own AE performance management, including scorecards, call coaching, reviews, and development plans.
  • Set clear individual goals for each AE and hold the team to revenue, conversion, pipeline, activity, and CRM standards.
  • Train, mentor, and grow the AE team to ensure consistent skill development and high performance.
  • Identify underperformance early and create coaching or performance plans to improve results.
  • Turn top-performing AE behaviors into repeatable team-wide best practices.
  • Approve PTO requests and manage scheduling for inbound sales personnel.
  • Monitor and manage AE calendars for proper coverage and time management.
  • Conduct retroactive post-mortem reviews/trainings of sales calls for continuous improvement.
  • Own inbound sales revenue targets and ensure monthly/quarterly goals are met or exceeded.
  • Build and manage the sales operating rhythm (daily reviews, weekly pipeline reviews, call audits, coaching, and conversion analysis).
  • Track KPIs (close rate, average deal size, gross margin, follow-up completion, pipeline value, revenue closed).
  • Create action plans for pacing behind goal and communicate risks and solutions to leadership.
  • Ensure AEs understand targets, performance gaps, and next steps.
  • Collaborate with marketing/outbound to implement campaigns and product rollouts.
  • Own execution of new campaigns and ensure AEs are trained and accountable for follow-up and conversion.
  • Provide strategic input on promotions, lead qualification, and new campaigns.
  • Analyze campaign performance from a sales perspective (lead quality, conversion, objections, close rate, revenue).
  • Audit daily sales calls/transcripts and CRM entries for quality and accuracy.
  • Monitor AE pipeline management and reporting in CRM systems.
  • Identify bottlenecks in inbound processes and workflows.
  • Run weekly pipeline reviews to ensure deals progress and no qualified opportunities are missed.
  • Own sales forecasting and provide visibility into revenue, pipeline health, risks, and performance trends.
  • Ensure HubSpot reflects accurate real-time data across deal stages, lead sources, close probability, notes, next steps, and revenue reporting.
  • Review lost/stalled deals to identify patterns and root causes.
  • Use AI/automation to improve performance and reporting.
  • Build/maintain sales enablement assets (scripts, guides, discovery frameworks, templates, playbooks).
  • Improve tools and resources to help AEs close more deals.
  • Develop Sales SOPs for inbound processes and roll out new initiatives to nurture old pipelines.
  • Continuously test and improve scripts, qualification criteria, sequences, objections, offers, and closing strategies.
  • Ensure cross-functional alignment and adoption of new processes by leadership and teams.
  • Assist with hiring, interviewing, onboarding, and ramp plans for new AEs.
  • Serve as the primary contact for escalations from delivery/operations teams and implement preventive measures.
  • Collaborate cross-functionally to fix root causes of escalations and communicate resolutions.
  • Step into calls for larger accounts or strategic deals.
  • Coordinate with outbound teams to ensure lead handoffs and campaigns are aligned.
  • Share sales insights with relevant teams to improve messaging and fulfillment.
  • Provide leadership with opportunities for executive involvement in strategic deals.

Qualifications

  • 5+ years of experience in inbound sales with at least 2 years in a leadership or management role.
  • Proven track record managing a team of Account Executives.
  • Proven track record owning and hitting team revenue targets.
  • Strong expertise in HubSpot management and pipeline oversight.
  • Strong understanding of sales KPIs, forecasting, pipeline management, conversion analysis, and performance accountability.
  • Excellent coaching, training, and mentoring skills.
  • Exceptional written and verbal communication skills.
  • Data-driven and detail-oriented with ability to audit and analyze sales performance.
  • Comfortable taking sales calls for high-value or strategic opportunities.
  • Experience using AI tools, automation, or sales enablement systems to improve team performance is strongly preferred.
  • Technical fluency in conversations with engineering/technical buyers; able to evaluate technical role requisitions and discuss AI-powered tools.

Skills

Required:Team leadershipHubSpotSales forecasting
Nice to have:AI tools / automation

Benefits

  • Remote/work-from-home setup
  • Flexible location options within LATAM, Africa, and Eastern Europe
  • 9 AM – 5 PM EST alignment for U.S. client hours
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Scale Army

Global Staffing for Marketing & Sales Growth

Scale Army sources, vets, and deploys high-performing marketers and sellers, helping meet growth targets with nearshore talent, month-to-month contracts, and fast onboarding.

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