Senior Software Engineer, Customer Insights
Together AI· Engineering
San Francisco, CA$180k - $250kfull-timePosted 2mo ago
About the role
Senior Software Engineer to join the Customer Insights team at Together.ai, building the customer-facing visibility layer of Together's Cloud. Responsible for designing and shipping core features, defining technical direction, and owning end-to-end areas of the system.
Responsibilities
- Design and ship core features of Together's Customer Insights platform — the systems customers rely on to see, trace, and act on their own activity.
- Drive the technical design for new capabilities, including proposing architecture, writing design docs, and getting buy-in across teams.
- Partner with Data Platform and Observability engineering teams to leverage Together’s core data stack and capabilities to build out Customers Insights data collection and stream processing systems.
- Own significant areas of the system end-to-end — from design through implementation, testing, rollout, and long-term health.
- Write and maintain critical-path backend and product code used by multiple teams and customer-facing surfaces. Identify risks and blockers early, drive resolution across team boundaries.
Qualifications
- 4+ years building and operating production distributed systems or customer-facing backend platforms.
- Experience designing and scaling data pipelines for high-volume ingestion and real-time querying specifically (the "at scale" specialization, distinct from general systems experience).
- Strong programming skills in one or more of Go, Python, Java, TypeScript, C++, or similar production languages.
- Excellent communication skills – able to write clear design docs and work effectively with both technical and non-technical team members.
- Strong data modeling instincts — comfort working with schemas, queries, and relational and/or non-relational data at scale.
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience.
Skills
Required:Distributed systemsData pipelines
Benefits
- competitive compensation
- startup equity
- health insurance and other competitive benefits
Last updated Sep 9, 2026. Interested? Apply on the company site.
About Together AI
The AI Acceleration Cloud - Fast Inference, Fine-Tuning & Training
Run and fine-tune generative AI models with simple APIs and scalable GPU clusters. Train & deploy at scale on The AI Acceleration Cloud.
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