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IT Support Technician (Logistics)

SpaceX· Information Technology - Services
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Bastrop, TXFull-timePosted 2mo ago

About the role

IT support technician role supporting SpaceX staff with end-to-end IT services, end-user infrastructure, printing, conference room tech, and on-site asset lifecycle in a fast-paced environment.

Responsibilities

  • Manage on site inventory and the total lifecycle of IT assets.
  • Procure, configure and deploy computer hardware and mobile cellular devices.
  • Configure and troubleshoot desktop, label and large multifunction printers.
  • Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
  • Provide 1st and 2nd, and 3rd tier support to SpaceX employees.
  • Troubleshoot software and hardware issues, in person and remotely.
  • Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.
  • Network support and troubleshooting. From device connectivity to VLAN configuration.
  • Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand.

Qualifications

  • High school diploma or equivalency certificate.
  • 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
  • Experience supporting Microsoft technologies.

Skills

Required:Asset lifecycle managementHardware provisioning and deploymentPrinter configuration and troubleshootingNetwork and VLAN configurationEnd-user support (1st-3rd line)Documentation and communication
Last updated Aug 5, 2026. Interested? Apply on the company site.

About SpaceX

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