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Global Operations Engineer (Starlink)

SpaceX· Starlink - Global Operations
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Bastrop, TXfull-timePosted 2mo ago

About the role

Operations Engineer role within Starlink Growth to drive process improvements, data-driven decisions, and scalable solutions across customer experience, logistics, accounting, and supply chain to support Starlink growth and profitability.

Responsibilities

  • Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
  • Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
  • Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
  • Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
  • Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
  • Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
  • Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
  • Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
  • Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale

Qualifications

  • Bachelor’s degree in engineering, mathematics, computer science, or STEM field
  • 2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
  • 2+ years of experience with Excel, SQL, and Python

Skills

Required:Process improvementData analysisProject managementSQLPython
Last updated Aug 5, 2026. Interested? Apply on the company site.

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