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Business Operations Manager (Starlink Platform Integrity)

SpaceX· Starlink - Global Operations
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Hawthorne, CA$135k - $200kfull-timePosted 2mo ago

About the role

Lead proactive platform integrity and abuse risk management for Starlink, detecting, disrupting, and investigating misuse while balancing customer privacy and enforcement actions.

Responsibilities

  • Proactively identify and assess platform integrity and abuse risks
  • Design and develop solutions to priority risks. Own their deployment and effectiveness in concert with a wide range of stakeholders
  • Represent the team in cross-functional groups and in appropriate areas of expertise
  • Establish yourself as an expert in 2+ relevant investigative techniques, technologies or abuse prevention strategies
  • Reactively investigate potential issues such as scams, fraud, and illicit goods and activities
  • Conduct periodic reviews to support legal and compliance obligations
  • Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach

Qualifications

  • Bachelor's degree and 6+ years of professional experience in global affairs, intelligence, or investigations; OR 8+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree
  • 6+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), geospatial tools (e.g., ArcGIS), and/or statistical software (e.g., R)
  • 6+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)
  • 3+ years owning and driving improvements in processes, technology, or other business areas to improve customer integrity or related capabilities

Skills

Required:Investigative techniquesData querying (SQL)Scripting (Python)CommunicationIndependent & collaborative work
Nice to have:Geospatial toolsOpen-source intelligence (OSINT)Cybersecurity operationsSanctions and export controls

Benefits

  • Long-term incentives (stock or long-term cash awards)
  • Potential discretionary bonuses
  • Employee Stock Purchase Plan
  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • Short and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • Paid vacation and holidays (3 weeks vacation; 10+ paid holidays per year)
  • Paid sick leave as per policy
Last updated Oct 7, 2026. Interested? Apply on the company site.

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