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Business Operations Manager (Starlink Platform Integrity)

SpaceX· Starlink - Global Operations
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Redmond, WA$135k - $205kfull-timePosted 2mo ago

About the role

Leadership role focused on detecting, disrupting, and investigating potential misuse of the Starlink service while safeguarding customer privacy and complying with legal obligations. Acts as the internal expert in investigative techniques and works with cross-functional teams to design and deploy solutions that mitigate platform integrity and abuse risks.

Responsibilities

  • Proactively identify and assess platform integrity and abuse risks
  • Design and develop solutions to priority risks. Own their deployment and effectiveness in concert with a wide range of stakeholders
  • Represent the team in cross-functional groups and in appropriate areas of expertise
  • Establish yourself as an expert in 2+ relevant investigative techniques, technologies or abuse prevention strategies
  • Reactively investigate potential issues such as scams, fraud, and illicit goods and activities
  • Conduct periodic reviews to support legal and compliance obligations
  • Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach

Qualifications

  • Bachelor's degree and 6+ years of professional experience in global affairs, intelligence, or investigations; OR 8+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree
  • 6+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), geospatial tools (e.g., ArcGIS), and/or statistical software (e.g., R)
  • 6+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)
  • 3+ years owning and driving improvements in processes, technology, or other business areas to improve customer integrity or related capabilities

Skills

Required:Investigation and threat detectionData querying and scriptingCommunication and collaborationPrivacy and compliance
Nice to have:Geospatial analysis

Benefits

  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • short and long-term disability insurance
  • life insurance
  • paid parental leave
  • 3 weeks of paid vacation and 10+ paid holidays per year
  • employee stock purchase plan and potential bonuses
  • space shuttle commuter shuttles from select Seattle locations to Redmond office
Last updated Aug 26, 2026. Interested? Apply on the company site.

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