Engagement Manager, EMEA
Hybrid (London)Full-timePosted 2mo ago
About the role
Engagement Manager leading AI transformation engagements at Harvey’s strategic accounts, coordinating cross-functional teams to deliver measurable outcomes in legal, financial services, and professional services sectors.
Responsibilities
- Run transformation engagements end to end. Turn the engagement objectives into a delivery plan, align stakeholders across the organization, drive execution, and hold everyone, including the customer, accountable to outcomes.
- Bring the full Transformation Office to bear. Understand customer context to identify where Harvey can create the most value, and scope an engagement across all of the areas on which the TO can advise: strategy, governance, technology, process redesign, value measurement and learning and development.
- Shift how legal professionals work. Drive durable change by earning trust and influencing behavior and mindset, always remaining grounded in how lawyers and legal teams actually operate. Equip champions, surface and clear resistance, and make new ways of working stick after you leave.
- Orchestrate the engagement team and cross-functional collaborators. Pull in the right Harvey experts and cross-functional partners at the right time, and focus their time where it counts.
- Close out with rigor. Document outcomes, open risks, and recommended next steps so the customer and broader Harvey account team can build on the work.
- Centralize best practices. Feed what works into the Transformation Office methodology so every engagement starts faster.
Qualifications
- 4 to 6 years in management consulting, transformation delivery, or senior client advisory, including time at the Engagement Manager, Project Leader, or equivalent level where you personally scoped and delivered complex transformation programs with measurable outcomes.
- A track record of shifting mindset and behavior among skilled, autonomous professionals, ideally lawyers or a comparable expert group.
- Breadth and the instinct to orchestrate. You are comfortable running several workstreams at once and have the judgment to pull in a specialist rather than go it alone.
- Experience managing technology deployments or transformation programs at enterprise organizations, ideally in legal, financial services, or professional services, and comfort with the execution layer.
- Exceptional executive presence; you build credibility fast with senior partners and C-suite leaders and manage expectations when scope, timing or results shift.
- Strong program-management instincts under a fixed clock: you own the plan, surface risk early, and drive to outcomes.
- Genuine curiosity about AI and what it means for legal work.
- Comfort operating in ambiguity where the playbook is still being written.
Skills
Required:Engagement managementStakeholder managementChange management / behavior influenceExecutive presenceProgram management
Last updated Oct 22, 2026. Interested? Apply on the company site.
About Harvey
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Harvey is a platform built to meet the standards of the world’s leading professional service firms.
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