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Program Manager, Provider Partnerships

OpenRouter· Global Partnerships
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RemoteFull-timePosted 2mo ago

About the role

We’re hiring a Program Manager to turn our Provider Program into a product. Owns the standard provider lifecycle end to end, provider tiering, and program-wide operations to scale the provider ecosystem without linear headcount. Manages flagship programs (MPEAP and verified/certified tracks) and drives cross-functional collaboration across Product, Engineering, Legal, Finance, and Security.

Responsibilities

  • Own the provider lifecycle. Define and operate the standard path from sourcing → onboarding → activation → QBR → renewal, with clear stage gates, owners, and SLAs.
  • Design provider tiering. Build and maintain the tiering framework (the “buckets”) that determines how providers are classified, what they get, and what’s expected of them.
  • Build programmatic structure that scales. Turn one-off relationships into repeatable systems — templates, playbooks, self-serve onboarding, and automated provider comms.
  • Run cross-program operations. Execute program-wide changes (re-paper all providers, launch a new tier, roll out a new compliance attestation) as a single coordinated motion.
  • Run the flagship programs. Operate MPEAP and the verified/certified provider tracks, from intake criteria to ongoing management.
  • Own the compliance cadence. Keep SLAs, attestations, and provider obligations on schedule and auditable.
  • Set the operating cadence. Run the rhythm of the team — reviews, reporting, and the operating cadence that keeps everyone aligned.
  • Partner cross-functionally. Work across Product, Engineering, Legal, Finance, and Security to unblock providers and ship program improvements.

Qualifications

  • Programs + strategy background. You’ve built and run programs or strategy at a large, complex organization (e.g. a Salesforce-scale org) and know how to impose structure on ambiguity.
  • Highly organized systems thinker. You instinctively turn recurring work into repeatable, automatable processes and see where linear effort should become leverage.
  • Cross-functional operator. You’re comfortable owning operations that span Product, Engineering, Legal, Finance, and Security, and driving them to closure without formal authority.
  • High agency and bias to ship. You take end-to-end ownership, move fast, and thrive in a small, fast-moving team with intentionally fluid boundaries.
  • Strong written communication. You can turn complex, multi-stakeholder programs into clear docs, playbooks, and comms.
  • Bonus: familiarity with the AI ecosystem — model labs, inference providers, and what it takes to onboard and certify them.

Skills

Required:Provider lifecycle managementTiering framework designProgram scalabilityCross-functional collaborationProgram operationsCompliance and governance

Benefits

  • Remote-first (US)
  • competitive salary and equity
  • fully covered health/dental/vision
  • unlimited PTO
  • a WFH budget
  • quarterly offsites
Last updated Sep 9, 2026. Interested? Apply on the company site.
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About OpenRouter

The Unified Interface For LLMs

A router for LLMs and other AI models

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