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Senior Technical Account Manager - Federal

UiPath· Services
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RemoteFull-timePosted 2mo ago

About the role

Technical Account Manager in UiPath's Federal Civilian Client Success team, acting as trusted technical advisor and hands-on expert to help federal agencies build and scale automation and Agentic AI programs, drive adoption, and realize measurable mission outcomes.

Responsibilities

  • Build and deliver working POCs, agent prototypes, and automation accelerators directly within federal customer environments to fast-track agentic adoption while ensuring compliance with government security requirements.
  • Develop reusable POC templates, deployment accelerators, and agentic solution patterns that the CS organization can replicate across the federal civilian portfolio.
  • Own the technical success of strategic federal civilian customers, serving as the primary technical advisor throughout their UiPath journey.
  • Provide proactive technical guidance to mature automation and Agentic AI programs, helping federal agencies expand their vision of what is possible with the UiPath Platform while driving measurable adoption, mission outcomes, and value realization.
  • Assess customer environments, identify technical risks and opportunities, and independently drive actions that result in accelerated adoption, reduced risk, and measurable mission value.
  • Guide to platform architecture, infrastructure planning, deployment strategies, upgrades, performance optimization, and troubleshooting activities within government security frameworks.
  • Conduct technical health checks and maturity assessments, identifying opportunities to improve scalability, governance, reliability, and adoption in compliance with federal standards.
  • Deliver technical advisory services while also providing hands-on support, solution development, proof-of-concept creation, troubleshooting, and code reviews when appropriate.
  • Partner with customer technical teams to design solutions leveraging automation, AI, orchestration, integrations, and emerging agentic capabilities that meet federal compliance requirements.
  • Collaborate closely with Product Support, Product Management, Engineering, Professional Services, and Solution Engineering to resolve complex customer challenges.
  • Collaborate with UiPath Infrastructure and security teams to ensure AI governance, security, and compliance considerations, especially for federal customers operating under FedRAMP, FISMA, and other government security frameworks.
  • Enable customer stakeholders on UiPath for best practices and emerging capabilities through workshops, presentations, technical reviews, and strategic planning sessions.
  • Stay current on advances in Agentic AI, Generative AI, LLMs, automation technologies, and federal government trends, helping customers translate innovation into mission outcomes.
  • Maintain an understanding of contract utilization to drive shelfware consumption and positively impact commercial events.

Qualifications

  • 10+ years of experience in Technical Account Management, Solution Architecture, Technical Consulting, Professional Services, Software Engineering, or similar customer-facing technical roles, preferably supporting federal government customers.
  • Direct, hands-on experience implementing, supporting, or architecting solutions on the UiPath Platform.
  • Strong knowledge of enterprise automation technologies, software development practices, cloud platforms, integrations, APIs, and enterprise architecture concepts.
  • Hands-on experience building agentic or LLM-powered solutions, including prompt engineering, tool/function design, agent orchestration, and output validation.
  • Demonstrated ability to diagnose complex technical challenges, navigate ambiguity, and develop creative, practical solutions to difficult customer problems.
  • Experience balancing technical advisory work with hands-on technical execution, including troubleshooting, development, configuration, or solution design.
  • Strong communication, presentation, and facilitation skills with the ability to explain complex technical concepts to both technical and business audiences.
  • Proven ability to operate independently, prioritize effectively, and drive work to completion with minimal oversight.
  • Experience working in fast-paced, rapidly evolving technology environments.
  • Strong customer-facing consulting skills with a focus on building trust and delivering measurable outcomes.
  • Automation-first mindset and contributions to reusable assets, best practices, and broader Client Success team enablement.
  • Able to attend in-person collaboration in Northern Virginia twice a month.

Skills

Required:Technical Account ManagementUiPath PlatformAgentic AI / LLM-powered solutions
Nice to have:Cloud platforms
Last updated Aug 6, 2026. Interested? Apply on the company site.

About UiPath

Empower your business with UiPath automation platform. Leverage agentic automation to drive AI transformation, streamline workflows, and boost productivity.

Empower your business with UiPath automation platform. Leverage agentic automation to drive AI transformation, streamline workflows, and boost productivity.

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