Junior CRM Manager
RemoteFull-timePosted 2mo ago
About the role
CRM role focused on supporting lead remarketing and automated communication programs to drive first subscription conversion, with emphasis on lifecycle campaigns, journey mapping, testing, and cross-functional collaboration.
Responsibilities
- Support the CRM Acquisition Lead in executing the remarketing strategy for non-converted leads focusing on high-volume, hands-on campaign execution. Helping monitor performance against first subscription targets.
- Assist in building and maintaining automated journeys, including segmentation set-up, QA, and basic troubleshooting, under guidance.
- Learn how messaging and lifecycle content align to customer behaviour and journey context, contributing observations to team discussions.
- Help execute personalised campaigns that communicate the value proposition, working from established messaging frameworks.
- Support the Content Lead by drafting simple briefs and helping coordinate copy and creative requests.
- Assist with tailoring messaging for different segments and funnel stages, learning how tone and positioning shift across audiences.
- Support QA of content and creative to help ensure consistency across touchpoints.
- Participate in setting up simple A/B tests against a pre-defined framework, assist in collecting and organising campaign data, supporting reporting for the wider team.
- Help document learnings from tests and campaigns, building an understanding of what drives performance.
- Support the CRM team in day-to-day coordination with monetization, Performance Marketing, Product, and Analytics.
- Build working relationships with the Lifecycle Content Lead and other cross-functional partners.
- Help ensure cross-channel consistency across lifecycle campaigns, paywall experiences, and in-app messaging.
Qualifications
- 1+ years of hands-on experience in CRM, lifecycle marketing, or marketing automation, with a proven track record of daily campaign execution.
- Knowledge of email marketing fundamentals (deliverability basics, audience segmentation, and core campaign principles).
- Eager and able to pick up new CRM tools quickly, with prior experience operating standard ESP/automation platforms (e.g., e-Sputnik, Reteno, Braze, or similar).
- Execution-ready mindset: Ready to work hands-on and comfortable with repetitive, detail-heavy daily execution work
- Comfortable managing multiple tasks in a fast-paced, team-supported environment
- Familiarity with JIRA, Asana, Confluence, Notion, or Slack
- Nice-to-have: basic Figma skills; HTML/JSON knowledge
Skills
Required:CRM and lifecycle marketingEmail marketing fundamentalsCRM tools / ESPsCross-functional collaboration
Nice to have:A/B testingJIRA/Asana/Confluence/Notion/Slack
Last updated Oct 22, 2026. Interested? Apply on the company site.
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