Engagement Manager
San Francisco$150k - $225kFull-timePosted 2mo ago
About the role
Engagement Manager focusing on renewals, expansion, and lasting partnerships with AfterQuery's frontier AI lab customers. Build account management and customer health processes from scratch, drive revenue within existing accounts, and influence product and engineering decisions through customer feedback.
Responsibilities
- Own and grow strategic accounts: primary contact for key frontier AI labs, driving retention, expansion, and long-term partnerships.
- Drive revenue growth: identify and close upsell, cross-sell, and new use-case opportunities across existing customers.
- Lead executive relationships: run business reviews, strategic check-ins, and commercial negotiations, including master services agreements.
- Champion the voice of the customer: partner with operations, product, and engineering to ensure customer needs are met and feedback shapes the roadmap.
- Build the customer engagement function: create account management, customer health, and expansion playbooks from the ground up as one of the first dedicated customer engagement managers.
- Operate as an early company builder: drive cross-functional initiatives and help define how AfterQuery engages with customers as we scale.
Qualifications
- 3+ YOE in a relevant role- strong candidates often come directly from account management roles at data companies or engagement management roles in other industries.
- High agency, drive, and a strong work ethic; thrive in ambiguity and execute with minimal direction.
- Strong leadership and communication skills, with the ability to hold the room with senior AI researchers and technology industry executives.
- Competitive nature and demonstrated past success.
Benefits
- Health Insurance: Medical, Vision, Dental
- 401(k) with Employer Match
- Daily Meals: Daily UberEats Stipend
- Monthly Wellness Stipend
Last updated Sep 30, 2026. Interested? Apply on the company site.
About AfterQuery
AfterQuery is an applied research lab curating data solutions to accelerate foundation model development.
AI researchdata solutionsfoundation model developmenttraining datasupervised fine-tuningreinforcement learningagent environmentscomputer use trajectories
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