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Manager, Data Center Operations

xAI· Data Center
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Hybrid (Southaven, MS), Hybrid (Memphis, TN)full-timePosted 2mo ago

About the role

Data Center Operations Manager overseeing data center technicians to keep SpaceXSI's AI infrastructure running smoothly, lead a skilled team, and implement sustainable, scalable operations for AI compute workloads.

Responsibilities

  • Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for SpaceXSI's AI compute systems, keeping infrastructure reliable and ready for innovation.
  • Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to SpaceXSI's objectives.
  • Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency.
  • Connect Key Players: Coordinate between technicians, SpaceXSI's AI specialists, and external vendors to integrate new technology and expand capacity seamlessly.
  • Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads.
  • Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions.
  • Handle Emergencies: Lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption.
  • Optimize Operations: Build and refine processes—such as preventative maintenance schedules with vendors and ticket workflows in Jira—to keep operations efficient and scalable.
  • Support Expansion: Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with SpaceXSI's ambitious growth plans.

Qualifications

  • 5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams.
  • Proven ability to lead teams effectively in fast-paced, high-responsibility settings.
  • Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management.

Skills

Required:Data Center OperationsTeam LeadershipIncident ManagementVendor & Stakeholder Coordination
Nice to have:Sustainability & EfficiencyScripting (Python, Bash)Jira & Workflows
Last updated Oct 14, 2026. Interested? Apply on the company site.

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