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Supervisor, Data Center Operations - Memphis

xAI· Data Center
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Hybrid (Memphis, TN)Full-timePosted 2mo ago

About the role

Data Center Supervisor overseeing health and performance of server and network infrastructure across data centers and global PoPs. Leads technicians, drives improvements in mean time to detect (MTTD) and mean time to repair (MTTR), and coordinates with engineering and provisioning teams.

Responsibilities

  • Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
  • Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
  • Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
  • Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
  • Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
  • Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
  • Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
  • Collaborate with cross-functional teams to design and implement network layouts and solutions.
  • Lead initiatives to improve operational efficiency and reduce downtime.
  • Provide on-call support and respond to critical events as needed.

Qualifications

  • High school diploma or equivalency certificate.
  • 5+ years of experience working with server, storage, compute, and network hardware.
  • 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
  • Proven leadership experience in a data center or technical operations environment.

Skills

Required:LeadershipServer hardwareNetwork troubleshootingSOP development
Nice to have:On-call support
Last updated Oct 14, 2026. Interested? Apply on the company site.

About xAI

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