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VP of Systems Engineering - USA

Bankjoy· Engineering
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RemoteFull-timePosted 2mo ago

About the role

A hands-on leadership role owning Release Management, Quality Engineering, and DevOps to build a quality engineering framework and drive automation-first quality practices across Bankjoy’s Microsoft .NET, AKS-based, cloud-native platform.

Responsibilities

  • Lead Release Management, Quality Engineering, and DevOps, owning delivery quality, release discipline, and platform reliability across Bankjoy.
  • Maintain dotted-line relationship with QA engineers across product engineering value streams, establishing organization-wide quality standards and coordinating with technical leads.
  • Provide hands-on technical leadership, engaging in architecture decisions, delivery practices, production incidents, root-cause analysis, and complex troubleshooting.
  • Partner with the VP of Engineering on cross-cutting initiatives including engineering standards, architectural direction, AI-assisted development, and release coordination.
  • Participate in senior leadership alongside the COO, VP of Engineering, and product leadership.
  • Design and implement Bankjoy's engineering quality framework across all value streams (unit, integration, API, automated regression, end-to-end testing).
  • Own a multi-platform automation strategy covering Angular, .NET, Swift, and Kotlin applications.
  • Define and enforce quality gates and release readiness criteria including automated testing, defect standards, regression, and QE sign-off.
  • Develop and coach the QA organization toward an automation-first model.
  • Establish test data management, environment standards, and CI/CD quality integration.
  • Embed quality throughout Agile development and ensure QA and automation are considered during planning and delivery.
  • Build quality dashboards for visibility into automation coverage, defect trends, and release readiness.
  • Partner with Release Management to implement structured release gates and go/no-go decisions.
  • Improve release consistency through Azure DevOps CI/CD practices.
  • Collaborate with Technical Support to connect production issues with engineering priorities and drive systemic improvements.
  • Own post-release retrospectives for client-impacting releases to identify systemic causes and corrective actions.
  • Reinforce scope discipline and early quality involvement with product and engineering leadership.
  • Establish measurable release performance (deployment frequency, change failure rate, escaped defects, recovery time).
  • Lead DevOps strategy for the cloud-native platform and provide technical leadership across Azure, AKS, Helm, CI/CD, and observability.
  • Drive automated build/test/deploy/rollback practices and ensure security, compliance, and reliability for regulated financial institutions.
  • Advance Site Reliability Engineering practices including incident management and continuous reliability improvement.
  • Champion AI-assisted coding and testing adoption across teams.
  • Apply AI to quality engineering through test generation, maintenance, defect analysis, and regression coverage.

Qualifications

  • 10+ years of engineering experience with at least 4 years in engineering leadership (QA, DevOps, platform engineering, release engineering, SRE, or related).
  • Deep quality engineering background with hands-on automation framework modernization.
  • Proven success transitioning from manual-heavy QA to automation-first quality engineering.
  • Experience building automation across web, APIs/services, and native mobile apps.
  • Experience implementing release gates and go/no-go processes under schedule pressure.
  • Hands-on experience with Playwright, Cypress, Appium, Maestro, or similar tooling.
  • Strong technical background in Microsoft .NET and Azure-based environments.
  • Experience operating cloud-native apps on Kubernetes, preferably AKS.
  • Knowledge of Helm, containerized delivery, cloud infrastructure, monitoring, observability, and automation.
  • Strong experience with CI/CD and release automation (Azure DevOps pipelines).
  • Solid understanding of Agile software development practices and cross-functional collaboration across development, QA, DevOps, release management.
  • Background in platform reliability, production incident response, and root-cause analysis.
  • Ability to engage directly in solution design, architecture discussions, delivery systems, and production troubleshooting.
  • Experience driving AI-assisted coding/testing adoption beyond individual usage.
  • Strong cross-functional credibility with engineering, product, technical support, release management, security, and other stakeholders.
  • Excellent communication and organizational influence; able to uphold quality standards without relying solely on hierarchy.

Skills

Required:Release ManagementQuality EngineeringDevOps

Benefits

  • Competitive compensation
  • Stock options
  • 100% coverage of medical, dental, and vision premiums for individuals on base plan (USA)
  • 100% coverage of extended medical, dental, and vision premiums for you and family (Canada)
  • Retirement plan with 4% company matching
  • 8 weeks parental leave for birthing parents, 4 weeks for non-birthing
  • 3-5 weeks PTO depending on tenure
  • 5 health days
  • 15 holidays
  • End of year shutdown
  • Performance-based bonuses
  • Remote first culture
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Bankjoy

An end-to-end digital banking solution for banks and credit unions

Bankjoy provides a full suite of modern digital banking software, including mobile banking, online banking, online account opening, loan applications, and conversational AI to banks and credit unions.

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