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VP of Systems Engineering - Canada

Bankjoy· Engineering
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RemoteFull-timePosted 2mo ago

About the role

Senior engineering leader responsible for Release Management, Quality Engineering, and DevOps, building a quality-first automation framework for Bankjoy’s cloud-native Azure platform and guiding the organization toward automation-first quality practices in a regulated fintech environment.

Responsibilities

  • Lead Release Management, Quality Engineering, and DevOps, owning delivery quality, release discipline, and platform reliability across Bankjoy.
  • Maintain dotted-line relationships with QA engineers embedded across product engineering value streams, establishing organization-wide quality standards.
  • Provide hands-on technical leadership in architecture decisions, delivery practices, production incidents, root-cause analysis, and complex troubleshooting.
  • Partner with the VP of Engineering on cross-cutting initiatives including engineering standards, architectural direction, AI-assisted development, and release coordination.
  • Design and implement Bankjoy's engineering quality framework across all value streams, establishing standards for unit, integration, API, automated regression, and end-to-end testing.
  • Own a multi-platform automation strategy (Angular, .NET APIs/services, Swift iOS, Kotlin Android).
  • Define and enforce quality gates and release readiness criteria with automated testing, defect standards, regression, and QE sign-off.
  • Develop and coach the QA organization toward automation-first quality engineering.
  • Establish test data management, environment standards, and CI/CD quality integration.
  • Embed quality throughout Agile development and build quality dashboards for visibility into automation coverage, defect trends, test reliability, escaped defects, and release readiness.
  • Partner with Release Management to implement structured release gates with go/no-go decisions.
  • Improve release consistency via Azure DevOps CI/CD practices.
  • Collaborate with Technical Support to map production issues to engineering priorities and drive systemic improvements.
  • Own post-release retrospectives for client-impacting releases.
  • Establish measurable release performance metrics (deployment frequency, change failure rate, escaped defects, recovery time).
  • Lead DevOps strategy for the Azure cloud-native platform (AKS, Helm, Azure DevOps CI/CD).
  • Drive platform reliability, observability, security, and compliance suitable for regulated financial institutions.
  • Advance Site Reliability Engineering practices (incident management, operational readiness, reliability improvement).
  • Champion AI-assisted coding and testing adoption across teams.
  • Apply AI to quality engineering for test generation, automation maintenance, defect analysis, and regression coverage.

Qualifications

  • 10+ years of engineering experience with at least 4 years in engineering leadership managing QA, DevOps, platform engineering, release engineering, SRE, or related functions.
  • Deep quality engineering background with hands-on automation framework modernization experience.
  • Proven track record transitioning from manual-heavy QA to automation-first quality engineering.
  • Experience building quality automation across web, APIs/services, and native mobile applications.
  • Experience implementing release gates and go/no-go processes under schedule pressure.
  • Hands-on experience with modern automation tools (Playwright, Cypress, Appium, Maestro, or comparable).
  • Strong technical background in Microsoft .NET and Azure environments.
  • Experience operating cloud-native apps using Kubernetes, preferably AKS.
  • Knowledge of Helm, containerized delivery, cloud infra, monitoring, observability, and infra automation.
  • Strong CI/CD and release automation experience, preferably Azure DevOps pipelines.
  • Solid understanding of Agile practices and how development, QA, DevOps, and release management interact across the lifecycle.
  • Background in platform reliability, incident response, and root-cause analysis.
  • Ability to engage in solution design, architecture discussions, delivery systems, production troubleshooting, and engineering trade-offs.
  • Experience driving AI-assisted coding/testing adoption beyond individual usage.
  • Strong cross-functional credibility with engineering, product, technical support, release management, security, and other stakeholders.
  • Excellent communication and organizational influence; ability to uphold quality standards without relying solely on hierarchy.

Skills

Required:Release ManagementQuality EngineeringDevOps

Benefits

  • A fast-paced and collaborative environment
  • Competitive compensation
  • Stock options at a well-funded startup
  • 100% covered medical, dental, and vision premiums for individuals (USA); substantial contributions toward other plans
  • 100% covered extended medical, dental, and vision premiums for you and family (Canada)
  • Retirement plan with 4% company matching
  • 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
  • 3-5 weeks PTO depending on tenure
  • 5 health days
  • 15 holidays
  • End of year shutdown
  • Performance-based bonuses
  • Remote first culture
Last updated Sep 9, 2026. Interested? Apply on the company site.
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About Bankjoy

An end-to-end digital banking solution for banks and credit unions

Bankjoy provides a full suite of modern digital banking software, including mobile banking, online banking, online account opening, loan applications, and conversational AI to banks and credit unions.

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