Solutions Engineer
About the role
Infisical is hiring a Solutions Engineer to grow the customer base and ensure a seamless product experience from onboarding to long-term success. A high-impact, customer-facing role working with the CEO, sales, and engineering to demonstrate technical value, drive implementations, and expand product usage across accounts.
Responsibilities
- Running proof-of-concept with leads, guiding customer through onboarding, or recommending best practices for specific architectures and use cases.
- Ensuring new customers are activated, happy, and have all of their questions answered; becoming a trusted technical advisor to customer and business leaders.
- Working in tandem with account executives to lead demo & discovery calls.
- Talking to customers daily to find points of friction and potential improvement in workflows, understanding customer needs and providing feedback toward product roadmap.
- Understanding user journey and guiding UX/DX roadmap
- Hosting webinars and knowledge sharing sessions for customer's stakeholders.
- Improving documentation and public facing materials based on customer feedback.
Qualifications
- Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
- Strong written and verbal communication skills—able to clearly articulate technical concepts.
- High energy, high ownership mindset, and a willingness to operate in ambiguity.
- Currently based in the Central or East Coast time zone (US).
Skills
Benefits
- Competitive compensation including salary and equity options.
- Lunch stipend and a work setup budget (details on careers page).

About Infisical
Unified platform for secrets, certs, and privileged access management
Infisical is the leading open-source platform to manage secrets, certificates, configs, and access across your team and infrastructure. Infisical stores your secrets and injects them back into your development workflow, CI/CD pipelines, and cloud infrastructure. It comes with secrets versioning, point-in-time recovery, audit logging, automatic secret rotation capabilities, and more.
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