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Studio Lead - Boerum Hill

JETSET Pilates· Boerum Hill Studio
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Boerum Hill, Brooklyn, NY$18/hr - $20/hrPart-timePosted 2mo ago

About the role

Studio Lead position at JETSET Pilates Boerum Hill in Brooklyn, NY. Part-time to full-time on-site role focused on client service, sales, studio operations, and supporting instructors.

Responsibilities

  • Assist in delivering the ultimate boutique fitness experience to every client, every time
  • Provide the highest level of customer service to all clients and visitors upon arrival
  • Greet and check-in clients professionally upon arrival
  • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately
  • Utilize Axle and Mindbody for lead generation, sales, and scheduling
  • Sell memberships and class packages in-person, online, and over the phone
  • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)
  • Develop and support local marketing initiatives to attract new clients and elevate the studio's presence in the community. Promote JETSET in the community through 3-4 tabling or local events each month
  • Create content for digital marketing
  • Assist in opening and closing duties
  • Address client questions, concerns, and feedback promptly and professionally
  • Maintain a clean and safe studio
  • Process retail sales and restock inventory as needed

Qualifications

  • Experience working in client-service roles such as concierge, receptionist, restaurants, retail, and hospitality
  • Experience working in team environments
  • Experience with white glove service or luxury fields
  • Highly proficient with computers, tablets, and applications
  • Excellent verbal and written communication skills
  • Demonstrated ability to multi-task
  • Self-Motivated

Skills

Required:Client serviceSales and upsellingCRM tools (AXLE, Mindbody)
Nice to have:Marketing content creation

Benefits

  • BIG discount on Merchandise and Memberships
  • Flexible shifts and hours
  • Team and community events
  • Free classes
  • Team Sales Commission Program
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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