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Core Crew (Front Desk & Sales) - Buffalo, NY

[solidcore]· Buffalo Studio / Studio Support (Part-Time)
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Hybrid (Buffalo, NY)Studio Support (Part-Time)Posted 2mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore, focused on delivering a positive client experience, assisting Head Coach & Community Manager, and driving studio sales.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, use client’s name, connect with community, recognize milestones, educate about offers and thank clients
  • Interact with clients to assess needs and satisfaction; respond to requests and concerns promptly
  • Maintain knowledge of studio retail: class packages, beverages/towels, promotions
  • Perform routine client-facing system tasks: new account setup, class scheduling/cancellation/rebooking, package purchases
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach/Community Manager and Coaches in daily operations; keep studio clean and provide superior client experience
  • Notify management of complaints/grievances and assist in response
  • Address maintenance/equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about client milestones and celebrate them on the celebration board

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule (mornings, evenings, holidays, weekends, closing hours)
  • 1 year sales experience preferred
  • MBO experience preferred
  • Passion for fitness, wellness, and the solidcore brand

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeAbility to stand for long durations

Benefits

  • $17.00/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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