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Logistics & Dispatch Manager

Figure· Commercial Operations
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San Jose, CA$150k - $225kfull-timePosted 2mo ago

About the role

Lead and build the field logistics & dispatch function to move robots and equipment between HQ/warehouse, data collection locations, and customer sites; hire and manage the team; own equipment lifecycle and transportation strategy; establish real-time visibility and contingency processes.

Responsibilities

  • Build the function: Design and stand up the processes, SOPs, and checklists for kitting, dispatch, delivery, and returns.
  • Hire and lead a team: Recruit, hire, and manage the coordinators and dispatchers who will execute day-to-day logistics as volume grows. Set the bar for how the team operates.
  • Own the equipment lifecycle end to end: Requests, scheduling, delivery, tracking, returns, inspection, and damage logging across every active site.
  • Build the real-time source of truth: Establish the systems and tracking that give the company accurate, live visibility into equipment location, quantity, and availability across all active sites.
  • Own the transportation fleet: Manage the internal vehicle fleet and build the strategy for supplemental transport (leasing, carriers, couriers) as needs scale.
  • Build the playbook for contingency response when things go wrong in the field, and lead the response when they do.

Qualifications

  • 5-7+ years in logistics, dispatch, fleet operations, or field equipment coordination, with a track record of building or scaling a function.
  • Experience hiring, managing, and developing a team.
  • Ownership of physical equipment through a full cycle - dispatch, delivery, recovery, return.
  • A bias toward building systems and process rather than working around their absence.
  • Excellent communication skills - comfortable coordinating across multiple teams and external partners.
  • Proficiency with tracking systems, spreadsheets, and project management tools (e.g., Google Sheets, Jira, Confluence, inventory systems).
  • Valid driver's license.
  • Thrives in a fast-paced, rapidly changing environment; comfortable making decisions in real time without waiting for permission.

Skills

Required:Logistics managementTeam leadership and developmentEquipment lifecycle managementSystems design and process developmentCommunication and cross-team coordinationTechnical proficiency
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Figure

The future of home help is here

Figure is the first-of-its-kind AI robotics company bringing a general purpose humanoid to life.

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