Business Analyst (Starlink Market Analysis)
SpaceX· Starlink Enterprise Sales & Account Management
Hawthorne, CA$85k - $135kfull-timePosted 2mo ago
About the role
Business Analyst role focused on market and account analysis of Enterprise inbound demand for Starlink, using an AI inbound routing agent to surface expansion opportunities, improve ICP guidance, and optimize demand routing for direct sales and resellers.
Responsibilities
- Own market and account analysis of Enterprise inbound demand, using the AI routing agent as the system of capture/routing while you provide human judgment on fit, quality, and opportunity size
- Analyze inbound patterns across verticals, products, geos, account segments, and reseller vs direct paths to identify where demand is converting—and where we should generate more
- Review accounts behind inbound leads to surface additional demand opportunities (upsell, multi-site, adjacent use cases, multi-thread contacts) and package clean handoffs to sales or resellers
- Own feedback loops into lead scoring, ICP definitions, AI routing rules, and qualification standards with Sales Operations, Data Engineer, and GTM Engineer—so the agent improves continuously
- Build and maintain lightweight market/account insight views (conversion by source, account demand maps) that help Channel Sales and Enterprise Sales prioritize
- Work with Sales Enablement and Channel Operations to turn insights into workflows, messaging, and reseller guidance
- Define success metrics for inbound quality and demand development (fit rate, expansion signals attached to handoffs, conversion after handoff, routing accuracy feedback) and report trends to sales and channel leadership
- Act as a trusted advisor to sales and channel leadership on which markets, accounts, and demand signals deserve more pursuit
Qualifications
- Bachelor’s degree
- 4+ years of experience in market analysis, demand generation analysis, sales development, revenue operations, growth, or a related go-to-market function
- 1+ years of experience working inbound leads, lead qualification, account prioritization, or pipeline/demand analysis in a B2B environment
Skills
Required:Market analysisLead scoring
Nice to have:Data visualization / dashboards
Benefits
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- short and long-term disability insurance
- life insurance
- paid parental leave
- employee stock purchase plan with potential stock discounts
- 3 weeks of paid vacation and 10+ paid holidays per year
- various discounts and perks
Last updated Aug 12, 2026. Interested? Apply on the company site.
About SpaceX
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