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Network Operations Technician (Starlink)

SpaceX· Starlink Ground Network Engineering
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Redmond, WA$29/hrfull-timePosted 2mo ago

About the role

Network Operations Technician responsible for operating the Starlink network at scale, handling real-time incidents, coordinating with engineering teams, and improving operational processes to maximize uptime and service quality.

Responsibilities

  • Detect and triage emerging anomalies on satellites, ground stations, terrestrial network interop, terrestrial network interconnections, network co-location sites, and internet points of presence
  • Provide centralized awareness and management of routine and emergency maintenance performed by SpaceX personnel and partner contractors
  • Execute rapid incident response for major network disruptions
  • Own investigation, troubleshooting and resolution efforts for common network issues
  • Provide advanced troubleshooting support and resolution for complex residential and enterprise escalations in coordination with internal teams
  • Measure, preserve, and improve the uptime and performance of the Starlink Network
  • Follow and improve processes used for operating the Starlink Network

Qualifications

  • High school diploma or equivalency certificate
  • 1+ year of professional experience troubleshooting and operating computer systems in a network, IT, or security setting including but not limited to a Network Operations Center (NOC), Security Operations Center (SOC), Data Center Operations etc.

Skills

Required:Incident response and triageNetwork troubleshootingCommunication and collaboration
Nice to have:Network monitoring and maintenancePython/SQL/Bash scripting

Benefits

  • comprehensive medical, vision, and dental coverage
  • access to a 401(k) retirement plan
  • short and long-term disability insurance
  • life insurance
  • paid parental leave
  • vacation and holidays
  • employee stock purchase plan options
  • shuttle service from select Seattle locations to SpaceX Redmond office (Mon-Fri)
Last updated Aug 12, 2026. Interested? Apply on the company site.

About SpaceX

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