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Global Operations Engineer (Starlink)

SpaceX· Starlink - Global Operations
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Redmond, WA$100k - $135kFull-timePosted 2mo ago

About the role

Operations Engineer to drive initiatives improving how Starlink operates, leveraging data-driven analysis and cross-functional collaboration to support growth, profitability, and operational effectiveness.

Responsibilities

  • Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
  • Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
  • Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
  • Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
  • Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
  • Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
  • Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
  • Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
  • Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale

Qualifications

  • Bachelor’s degree in engineering, mathematics, computer science, or STEM field
  • 2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
  • 2+ years of experience with Excel, SQL, and Python

Skills

Required:Process improvementData analysisProject managementSQLPython

Benefits

  • Long-term incentives (stock or long-term cash awards)
  • Discretionary bonuses and Employee Stock Purchase Plan
  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • Short and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 3 weeks of paid vacation
  • 10+ paid holidays per year
  • Paid sick time (Washington State)
  • Company shuttles for commute from select Seattle locations to Redmond office (Mon-Fri)
Last updated Aug 12, 2026. Interested? Apply on the company site.

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