← All roles

Senior HR Business Partner - Engineering, Product, and Design

Decagon· People
Apply on company site
San Francisco$190k - $240kFull-timePosted 2mo ago

About the role

Senior HR Business Partner to support Engineering, Product, and Design teams at Decagon as the company scales from 400 to 1,000+ employees. Partners with executives and managers, builds HRBP frameworks, and drives org design, people programs, and change management in a high-growth SaaS environment.

Responsibilities

  • Act as a strategic advisor to senior leaders across Engineering, Product and Design orgs
  • Partner with executives on org design, workforce planning, territory/coverage models, and team effectiveness
  • Partner with Finance on headcount planning, sales compensation design, and comp cycle execution for GTM orgs
  • Build the playbooks and frameworks — onboarding, ramp, performance calibration, comp cycles — tailored to the pace and structure of Engineering, Product & Design teams.
  • Provide coaching to leaders and managers on performance, feedback, and people leadership, including sitting in on difficult conversations and providing immediate, actionable feedback
  • Coach frontline and second-line engineering & product leaders on inspection rigor and differentiating performance in a quota-driven environment
  • Drive consistent and fair performance management, promotions, and career development processes
  • Use people and business data — attrition, impact, productivity — to proactively flag talent and retention risk before it becomes a business problem
  • Serve as a trusted advisor on complex employee relations matters within Engineering & Product, balancing fairness, business need, and compliance
  • Build a culture of trust and transparency by advising leaders on communication, recognition, and engagement strategies
  • Collaborate with People Ops, People COEs, and Talent Acquisition to ensure seamless onboarding, engagement, and employee experience
  • Own change management initiatives, guiding teams through periods of transformation and growth
  • Define and implement the HRBP operating model, setting the foundation for a growing HRBP team
  • Serve as a cultural ambassador, ensuring our values are embedded in everyday leadership and decision-making

Qualifications

  • 8+ years of experience in HR, with a strong track record as an HRBP or People Partner in high-growth SaaS or tech companies, ideally supporting Engineering, Product, Design teams
  • Experience advising executive and senior leaders across multiple functions
  • Expertise in org design, change management, workforce planning, and succession planning
  • Strong understanding of performance management, employee relations, compensation, and engagement practices
  • Demonstrated ability to scale HRBP or People Partner functions from early stages into mature teams
  • Excellent interpersonal and communication skills; able to build trust at all levels of the company
  • Comfortable operating in both strategic and hands-on capacities in a dynamic, fast-changing environment

Skills

Required:Strategic partnership with senior leadershipPerformance management

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Decagon

Conversational AI for Customer Experience

Reimagine your customer experience with AI agents, built for the enterprise.

AI agentsCXConversational AICustomer Experienceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

More open roles at Decagon