Staff Experience Researcher, Incubations (Mixed Methods)
About the role
Staff UX Researcher role focused on 0-to-1 incubation work, combining qualitative and quantitative methods to shape early-stage product strategy and roadmaps, partnering with cross-functional teams and senior leadership.
Responsibilities
- Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations.
- Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights.
- Triangulate across data sources and past learnings to get to the right signals in an ambiguous, fast-moving space.
- Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality.
- Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science to shape strategy from research insights.
- Communicate clearly and persuasively with stakeholders at every level, including senior executives.
- Develop compelling narratives that make users' needs, pain points, and opportunities impossible to ignore.
- Lead brainstorming sessions and workshops to translate research insights into product decision and strategy.
Qualifications
- 10+ years of research experience, with expertise in both qualitative and quantitative methods.
- Experience with AI tools for user research.
- Hands-on ability to run statistical analysis and design/analyze surveys, as well as lead foundational qualitative studies.
- A track record of delivering impactful insight in ambiguous, early-stage, or fast-changing problem spaces.
- Proven ability to work directly with senior leadership and influence strategy.
- Exceptional written and verbal communication skills.
- Strong multi-tasking skills to own multiple projects at different stages simultaneously.
Skills

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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