Member of Technical Staff, Infrastructure

Sycamore· Infrastructure

Hybrid (Palo Alto)Full-timePosted 2mo ago

About the role

Build and operate the secure execution substrate for enterprise agents, customer applications, and Sycamore’s control plane.

Build and operate Kubernetes-based serving and sandbox platforms for agents, internal services, and customer applications.
Develop infrastructure-as-code, Helm charts, provisioning services, admission controls, and operators that reconcile environments safely, along with the change controls, drift detection, release gates, and fail-safe rollout procedures around them.
Own the database fleet: schema topology and migration safety, provisioning and credential rotation, pooling and connection economics, isolation guarantees, retention and partitioning, and the search and embedding path.
Define service level indicators and objectives, establish error budgets, and own the observability estate as code: monitors, dashboards, tracing, metric taxonomy, burn-rate alerting, and the policy that keeps it from decaying.
Lead incident response from detection through containment, root cause, postmortem, and the structural fix.
Support hosted and customer-controlled deployment patterns while keeping the operational model consistent and auditable.
Travel to customer sites when working alongside a customer’s engineering or security team will materially improve a deployment or incident outcome.

5-12 years of software or infrastructure engineering experience.
Experience building production control-plane software, operators, platform services, or developer infrastructure, not only configuring vendor products.
Experience with infrastructure-as-code and delivery systems, including state management, drift detection, reproducible builds, staged rollout, and rollback.
Evidence of owning consequential production systems through incidents, capacity changes, recovery exercises, and reliability improvements.
A security-minded approach to tenant isolation, credentials, access control, software supply chains, and customer data.
The ability to write maintainable production software and automated tests for infrastructure behavior.
AI-native mindset and ability to leverage coding agents and modern models while owning operational decisions.
Clear communication and high EQ to work with CTOs, security teams, and infrastructure engineers.
Comfort with startup ambiguity, broad ownership, and occasional customer travel.

Required:KubernetesInfrastructure as codeDatabase administration (PostgreSQL)Observability and SRE practices

Competitive cash compensation and meaningful equity in the company you are helping build.

Last updated Oct 22, 2026. Interested? Apply on the company site.

The Trusted Agent Operating System

Sycamore: The trusted agent operating system for the enterprise.

Progressive Trust SystemAdaptive System GenerationContinuous ImprovementCollective IntelligenceTrust by designSecureCompliantAuditable