Psychological Health Partner, Wellness Response
Meta· Wellness Response / Psychological Health, Strategy and Response
Hybrid (Bellevue, WA), Hybrid (Various locations (US))$174k - $247kFull-timePosted 2mo ago
About the role
Wellness Response Partner to support triage and hands-on assistance for employees facing thoughts of self-harm, harm to others, and other escalated mental health matters. Role focuses on crisis risk assessment, cross-functional collaboration, scale-up, and strategic people/process initiatives within Meta’s Global Wellness Response team.
Responsibilities
- Respond to and lead in the resolution of reported wellness response incidents quickly, and with empathy, connecting individuals impacted to the right resources
- Intakes, triages, manages, and aligns cross-functional resources to address all Wellness Response cases appropriately
- Provide rotational on-call coverage, covering weekends and holidays, ensuring 24/7/365 wellness response support
- Help design and deliver targeted solutions with a high degree of focus on scale and growth, including strategic planning on people processes and change management
- Provides direction, guidance, and thought partnership to all levels of the organization, by proactively assessing root cause trends, making recommendations, and partnering with cross-functional partners to implement appropriate solutions
- Help balance wellbeing and risk, taking into account employee, business and company perspectives
- Help design and facilitate Manager/Partner Training based on data analysis and business need
- Integrate and partner with HR, Legal, Investigations, Learning & Development, and Security, and other key partners to implement solutions and help scale the business
- Partner closely with regional and global cross-functional partners to triage and execute solutions
- Be prepared to influence large strategic priorities and coordinate across all stakeholders to ensure the right design, execution, communication and resources are in place to deliver the key milestones
- Participate and lead projects as an integral member of the extended HR community and influence others within the organization
- Build collaborative and productive working relationships
- Lead with integrity, respect, high personal standards and build personal credibility
- Build internal community (e.g. support others, show respect, onboard new hires, connect people, collaborate well, drive sense of community)
- Actively involved in interviewing and on-boarding new employees
Qualifications
- 12+ years of postgraduate clinical experience/direct care in Psychology, Counseling, and/or Crisis Response
- Masters degree in psychology, behavioral health, mental health and/or equivalent
- Hold accreditation/registration/practitioner status with the State or Governmental agency with responsibility for regulating the practice in their field. For US: Licensed as Psychologist, LCSW, LPC or equivalent
- Demonstrates astute clinical skill and knowledge in crisis management, risk assessment, psychopathology, and occupational health matters
- Demonstrates experience with working with a global population
- Demonstrates judgment and proven experience assessing risk relative to individual health and the business
- Demonstrates effective communication and critical thinking skills
- Demonstrates empathy and has experience driving collaborative work across diverse teams
- Demonstrates project management and change management experience
- Experience working independently with minimum supervision and make decisions involving various groups, locations, and partners
- Demonstrated experience learning and thriving in a constantly changing environment to cultivate relationships across teams
- Experience helping global and/or matrix organizations scale
- Demonstrated experience in influencing and strategically solving problems
- Consulting, coaching and facilitation skills
Skills
Required:Crisis risk assessmentCrisis interventionCross-functional leadershipChange management
Benefits
- Bonus
- Equity
- Benefits
- Additional compensation details listed: base salary, bonus, equity and benefits as part of total compensation
Last updated Oct 23, 2026. Interested? Apply on the company site.
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