Site Reliability Engineer, Data Center - Memphis
xAI· Data Center
Hybrid (Memphis, TN)full-timePosted 2mo ago
About the role
Site Reliability Engineer focused on Hardware for SpaceXSI data center operations, specializing in firmware, hardware specifications, vendor relations, failure analysis, and uptime optimization in Memphis/Des Moines. Involves hardware diagnostics, RMA management, monitoring tooling, on-call incident response, and collaboration with Data Center Operations Technicians.
Responsibilities
- Analyze firmware packages and hardware specifications for upcoming releases for compatibility, performance, and reliability in SpaceXSI's data center environment. Run security scanning and CVE / vulnerability analysis on firmware and related components. Flag safety issues (electrical, thermal, power-protection, fail-safe behavior) before the package hits the floor.
Qualifications
- Bachelor's degree in Systems Engineering, Electrical Engineering, Computer Science, or a related field (or equivalent experience).
- 2+ years of experience in hardware reliability engineering, preferably in high-performance computing or data center environments.
- Proven expertise in firmware analysis, hardware specifications review, and release validation.
- Strong experience with RMA processes, including filing claims, vendor negotiations, and pushing for resolutions outside standard protocols.
- Demonstrated ability to diagnose and prove complex hardware failures, including grey or intermittent issues, using tools, logic analyzers, or diagnostic software.
- Familiarity with data center hardware components (e.g., servers, GPUs, networking equipment) and emerging technologies.
- Proficiency in scripting (Python, Bash) for automation and analysis, plus general experience in at least one systems language (C, C++, Java, Rust, or similar).
- Excellent problem-solving skills with a data-driven approach to reliability engineering.
- Ability to work collaboratively with cross-functional teams, including operations technicians.
Skills
Required:Firmware analysisHardware specifications reviewRMA managementDiagnostics toolingScripting
Last updated Oct 14, 2026. Interested? Apply on the company site.
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