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AI Operations Engineer, Partnerships

Anthropic· Sales
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Hybrid (San Francisco, CA)$215k - $300kFull-timePosted 2mo ago

About the role

Design, build, and run agentic workflows on top of partner-facing systems to automate and optimize partner experience operations, shipping weekly automations and owning them in production.

Responsibilities

  • Design and build agentic workflows (using Claude, MCP connectors, and API integrations) that automate core partner experience operations: application triage, onboarding, deal registration, certification tracking, partner communications, and reporting
  • Partner closely with our systems lead to integrate these workflows with the partner portal, CRM, enablement stack, finance systems, and database systems — consuming and writing back to the systems of record rather than creating shadow processes
  • Turn recurring manual work into reliable, monitored automations: define the workflow, build it, test it against real cases, add guardrails and human-in-the-loop checkpoints where decisions carry risk, and document how it runs
  • Own the operational health of what you ship: error handling, edge cases, escalation paths, and iteration when partner processes change
  • Prototype fast with the team: sit with partner managers, find the highest-friction workflows, and get a working v1 in front of them in days, not quarters
  • Establish reusable patterns (skills, prompts, connectors, playbooks) so each new workflow is faster to build than the last, and teach the broader team to self-serve on the simple ones

Qualifications

  • Hands-on experience building with LLMs and agentic tooling: prompt and workflow design, tool/function calling, MCP or comparable integration frameworks, and evaluating agent output quality
  • Experience working across APIs and business systems — CRMs (e.g., Salesforce), PRM/partner portals, LMS/certification platforms, spreadsheet-based tools, Slack, and email — and scripting the glue between them in Python or JavaScript
  • Strong judgment about automation risk: knowing which steps an agent can own outright, which need a human checkpoint, and how to design for graceful failure
  • Process instincts: ability to look at a messy manual workflow, find the actual bottleneck, and redesign it rather than just automating it as-is
  • Clear written communication; documents what you build so it outlives you

Skills

Required:LLM workflow designAPI integration and scripting

Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space for collaboration
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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