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Product Operations Technical Specialist, Maritime

Anduril· Programs : Deployments
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Quincy, MA$99k - $130kFull-timePosted 2mo ago

About the role

Product Operations Technical Specialist for Maritime responsible for ensuring reliability and readiness of Anduril’s autonomous undersea and maritime products, supporting field operations, incident lifecycle, and continuous improvement through playbooks and collaboration with engineering and field teams.

Responsibilities

  • Own Incident Triage and Resolution: Be the first technical responder for issues across our global Maritime fleet. Dig into logs, telemetry, and system state to isolate faults across software, hardware, and network boundaries, and drive incidents to resolution.
  • Keep Customers Operational: When a full engineering fix will take time, identify and deploy interim mitigations and workarounds so customers can keep operating, while you manage the permanent fix in parallel.
  • Analyze Fleet Telemetry: Pull, query, and analyze fleet health data and logs yourself to spot trends, predict failures, and prevent issues before they reach the customer.
  • Drive Fleet Reliability: Partner directly with software and hardware engineering teams to turn real-world field data and failure analysis into permanent system upgrades and design improvements.
  • Bridge the Gap: Act as the critical translator between deeply technical engineering teams, business development stakeholders, and military operators in the field, explaining complex issues clearly to both technical and non-technical audiences.
  • Help Build the Playbook: Turn what you learn on real incidents into repeatable triage procedures, diagnostic tooling, and runbooks that scale as the Maritime fleet grows worldwide.

Qualifications

  • Bachelor's degree in a technical or related field, OR equivalent hands-on technical experience (military, maritime, industrial, or field support).
  • Hands-on experience troubleshooting software-intensive or networked systems in a production, field, or customer-facing environment (reading logs, isolating faults across software and hardware boundaries, reproducing issues).
  • Working proficiency with the Linux command line, and comfort analyzing data beyond spreadsheets (SQL, Python, bash, or similar).
  • Proven problem-solving mindset for ambiguous technical problems from first principles, including deploying interim mitigations.
  • Self-starter with a track record of high achievement and willingness to learn by doing.
  • Strong technical communication and collaboration across business, engineering, and sustainment functions.
  • Eligible to obtain and maintain a U.S. Secret security clearance, and based in (or willing to relocate to) Quincy, MA.
  • Willingness and ability to travel to support customer operations and test events; able to work non-standard hours and weekends as needed.

Skills

Required:Incident managementField troubleshootingData analysis (logs/telemetry)Technical communication

Benefits

  • Comprehensive, competitive benefits package for health, recovery, and future planning.
  • Top-tier benefits for full-time employees; equity grants are included in many offers.
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Anduril

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