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Team Lead, Ground Operations (3rd Shift)

Zoox· Fleet Operations – Base Operations
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Atlanta, GA$40/hr - $63/hrFull-timePosted 2mo ago

About the role

Overnight team leadership for ground operations, overseeing fleet maintenance, rework, and mission readiness to maximize daytime vehicle availability. Lead a night crew, optimize workflows, ensure safety and quality, and coordinate cross-site readiness.

Responsibilities

  • Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift.
  • Team Development: Recruit, hire, onboard, and train workshop personnel; foster a high-performance culture focused on accountability, safety, and continuous improvement.
  • Resource Management: Create and manage employee and contractor schedules, including time-off.
  • Performance Tracking: Support KPI tracking to measure individual and team performance.
  • Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean methodologies to improve maintenance, repair, and fleet readiness.
  • Overnight Maintenance Optimization: Lead vehicle maintenance and rework activities during low-demand periods to maximize daytime availability.
  • Technical Escalation: Serve as primary escalation point for complex technical issues, ensuring quality standards.
  • Data-Driven Operations: Analyze and document fleet data for root cause analysis and reducing downtime.
  • Safety Stewardship: Enforce health and safety policies and maintain a clean, organized workshop in line with OSHA guidelines.
  • Software Deployment: Ensure correct software/firmware deployment to vehicles for morning operations.
  • Pre-Mission Checks & Ingest: Direct vehicle ingest, conduct rigorous pre-mission checks, and complete readiness checklists for first shift.
  • Logistical Support: Oversee movement and storage of vehicles for smooth shift transitions.
  • Vehicle Operations: Manually drive and maneuver autonomous and auxiliary vehicles when needed for readiness and yard logistics.
  • Multi-Site Support: Coordinate operations across multiple sites within the geo as operations scale.

Qualifications

  • 5+ years of hands-on automotive technician experience combined with 2+ years of people leadership or supervisory experience.
  • Willingness and ability to lead overnight operations (3rd shift).
  • Extensive knowledge of automotive maintenance methods, diagnostic methods, parts, and tools, including high proficiency in CAN/LIN architecture, wiring diagrams, and soldering.
  • Proven ability to quickly learn technical subjects.
  • Excellent written and verbal communication skills; honest, responsible, and capable of translating technical details for cross-functional stakeholders.
  • Demonstrated ability to manage time, multitask, and drive priorities effectively in a fast-paced, ambiguous startup environment.
  • Clean driving record and ability to travel locally and nationally (less than 20%).

Skills

Required:Automotive maintenance and diagnosticsPeople leadership
Nice to have:Data analysis

Benefits

  • paid time off (e.g. sick leave, vacation, bereavement)
  • unpaid time off
  • Zoox Stock Appreciation Rights
  • Amazon RSUs
  • health insurance
  • long-term care insurance
  • long-term and short-term disability insurance
  • life insurance
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Zoox

It's Not a Car | Zoox

Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.

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