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Staff Technical Program Manager

Fivetran· Engineering Department
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Hybrid (Novi Sad, South Bačka, Serbia, EMEA)full-timePosted 2mo ago

About the role

The role supports the Engineering Program Management Office (PMO) to plan, track, and execute cross-functional engineering initiatives, ensuring on-time, high-quality delivery. Based in Novi Sad, Serbia, the position focuses on leading complex programs, coordinating with engineering, product, data analytics, enablement, and support teams, and driving process improvements.

Responsibilities

  • Manage key engineering projects, and/or programs, or initiatives from initiation to closing.
  • Provide regular status updates on a variety of internal channels to all levels of the organization.
  • Define program charters, plans, and schedules. Drive Program execution.
  • Drive Product representatives in providing timely direction and requirements.
  • Lead internal cross-functional teams in engineering and validation activities.
  • Ensure tight inter-team coordination and communication.
  • Digest, understand, and communicate complex, technical/engineering issues.
  • Identify and resolve conflicts or issues quickly, efficiently, and effectively.
  • Surface and mitigate risks or defects, and lead technical task forces to ensure proper risk responses or issue resolution.
  • Manage interdependencies across multiple engineering disciplines and stakeholders, including platform, SRE, & QA.
  • Develop creative solutions, remove obstacles, and redefine approaches to balance cost, quality, and delivery priorities.
  • Work closely with product management, data analytics, enablement & support.
  • Define and own specific program metrics and objectives.
  • Track and report on PMO KPIs.
  • Act as a role model for project management processes.
  • Surface feedback and enhancement to processes.
  • Align stakeholders and team members towards project management best practices.

Qualifications

  • 2+ years of experience in a technical position (software engineer, QE, platform engineer, etc.)
  • 6+ years of experience in technical project/program management
  • Software project management experience is a strong plus
  • Agile and waterfall project/program management experience
  • Familiarity with project management tools like Jira, Trello
  • Can lead large and complex initiatives with minimal oversight.
  • Can introduce structure and order in volatile conditions.
  • Can clarify vague goals and requirements.
  • AI LLMs and AI Agents usage proficiency.
  • In-depth knowledge of the technologies and methodologies used in program management.
  • Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.
  • You can facilitate discussions with engineering subject-matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), and Quality in the context of engineering operations.
  • Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building.
  • Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
  • A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
  • Proficient in addressing technical issues and providing effective mitigation plans.
  • Can align team members to program goals and objectives.
  • Conveys a clear understanding of how own activities relate to critical business drivers.
  • Discourages “us vs them” thinking in self and others.
  • Stays calm and professional even when situations become difficult.

Skills

Required:Program/Project ManagementCross-functional leadershipRisk and issue managementStakeholder managementAI/ML tooling familiarity

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time off (vacation, sick leave, parental leave, holidays, and Global Week of Rest)
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual events, free food, and team-building activities
  • Monthly cell phone stipend
  • Access to mental health resources for employees and dependents
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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