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Staff Technical Program Manager

Fivetran· Engineering Department
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Hybrid (Bengaluru)full-timePosted 2mo ago

About the role

Staff Technical Program Manager for Engineering Operations to maintain and accelerate execution excellence of Fivetran engineering, focusing on improving efficiency and effectiveness of engineering processes and leading major initiatives.

Responsibilities

  • Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering processes so they are simple, value-oriented, and scalable.
  • Oversee operations for your respective global group, with a focus on increasing efficiency, stability, and effectiveness in delivering their strategic objectives.
  • Act as a strategic partner for the global group leader regarding short and long-term vision, planning (quarterly and annual), and execution, as well as establishing and tracking engineering OKRs and KPIs.
  • Maintain the engineering process library and improve it in collaboration with process owners, other operations managers, the PMO, engineering leadership, and leadership of partnering departments such as Product, Analytics, and Design.
  • Lead and manage process and efficiency improvement programs aiming to set up or improve engineering and cross-departmental processes, from problem definition and data analysis through solution proposal, stakeholder alignment, and execution — resulting in documented, repeatable, and measurable processes.
  • Collaborate and openly debate with the team of operations managers to manage engineering initiatives, solve problems, discuss challenges, and learn more about critical issues as a group of Engineering Operations.
  • Work with Engineering teams to ensure adherence to operational processes, conduct process audits and check-ins, and discuss opportunities for improvement with senior engineers and engineering leadership, identifying opportunities to optimize and automate routine operations.
  • Provide leadership, improvement, and support of our internal knowledge management process and information structure in collaboration with PMO, technical enablement teams, and technical writers.
  • Support the coordination, preparation, and delivery of company-wide engineering updates and events.
  • Act as a role model and a champion for operational excellence, project management practices, risk management, and security practices.

Qualifications

  • 10+ years of experience in technical/operations management in the technology/software development industry.
  • Ability to work directly with senior leadership on strategic programs, including leading cross-functional R&D initiatives from start to finish.
  • Comfortable navigating ambiguity, working independently, and problem-solving within fast-paced and constantly changing environments.
  • Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
  • A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
  • Ability to identify and meet with key players and stakeholders to shape consensus collectively and engage in dialogue to reach a conclusion, compromising as necessary for results.
  • Fearless, goal-focused, and pragmatic, understanding the complexity of working with many teams and people.
  • Go-to expert in one or more engineering operations domains (e.g., System Design, Data Architecture, Infrastructure Management, including cost management, Quality) and use that expertise to drive innovation in SDLC and process decisions.
  • Stays current on industry trends and business developments relevant to engineering operations, and applies that context to inform recommendations and decisions.
  • Ability to leverage AI to increase productivity and leverage it in the solutions you're building.

Skills

Required:Technical program managementStakeholder managementStrategic planning and OKRs

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time off including vacation, sick time, parental leave, holidays, and Global Week of Rest
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and team-building activities
  • Monthly cell phone stipend
  • Access to mental health support platform for employees and dependents
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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