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Senior Manager, Accounts Receivable & Billing

Fivetran· Finance Department
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Hybrid (Oakland, CA)$172.1k - $215.1kfull-timePosted 2mo ago

About the role

Senior leader responsible for global billing and accounts receivable operations, controls, data governance, and readiness for the Fivetran/dbt Labs integration and February 1, 2027 cutover. Hybrid role based in Oakland, leading the India Center of Excellence and partnering across Finance, GTM, Product, Legal, and Operations to ensure accurate, scalable billing processes.

Responsibilities

  • Lead end-to-end billing operations, including invoice generation, delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements.
  • Design, implement, document, and monitor billing and AR controls, including approval requirements, reconciliations, audit evidence, change controls, and exception-management procedures.
  • Establish and operationalize customer credit review and credit-check processes, including approval thresholds, documentation standards, credit limits, and escalation procedures in partnership with Finance and GTM stakeholders.
  • Lead billing and AR operational readiness for monthly and quarterly close, ensuring activities, reconciliations, adjustments, and supporting schedules are completed accurately and on time.
  • Drive billing-data readiness for the February 1, 2027 NewCo cutover, including data requirements, mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness.
  • Partner with Order Management, GTM Systems, Product, Revenue, and Accounting to identify and resolve upstream data and process issues that create downstream billing errors or manual work.
  • Develop and scale AI-enabled and automated workflows that move recurring billing, reconciliation, and finance activities toward exception-based management while maintaining appropriate controls and auditability.
  • Recruit, onboard, and develop team members within the India Center of Excellence and lead the transition of responsibilities.
  • Create and maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials that enable consistent execution and reduce key-person dependency.
  • Provide concise leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones.

Qualifications

  • 8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions, including significant experience in a complex B2B or SaaS environment.
  • 3+ years of direct people-management experience, with demonstrated success building and developing distributed or global teams.
  • Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit-risk processes.
  • Demonstrated experience designing and implementing scalable operational controls, process improvements, and governance frameworks.
  • Strong systems and data capabilities, including experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar, with advanced Excel/Google Sheets skills and SQL proficiency preferred.
  • Experience leading significant transformation initiatives such as finance-system implementations, process migrations, M&A integration, shared-services transitions, or operating-model redesign.
  • Demonstrated ability to use AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while creating appropriate monitoring, documentation, and human-review controls.

Skills

Required:Accounts receivableBilling operationsPeople managementERP / Billing platforms
Nice to have:SQL

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to mental health support platform for covered employees and dependents
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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