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Operations Engineer (Starlink Aviation)

SpaceX· Starlink Aviation Reliability
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Woodinville, WA$100k - $135kFull-timePosted 2mo ago

About the role

Operations Engineer responsible for the performance and reliability of aviation processes for Starlink Aviation, including field monitoring, investigations, troubleshooting customer support tooling, and data-driven analysis of hardware returns and performance metrics.

Responsibilities

  • Lead technical investigations with tight timelines by diving into isolated or fleet-wide performance or reliability issues which affect our customers and present findings to executives
  • Build and maintain critical infrastructure, tools, processes, and custom software to objectively assess the performance and reliability of Starlink aviation hardware
  • Apply data science and statistical inference skills to analyze data and build models that help improve customer experience and drive business growth and operational efficiencies
  • Develop tooling and operational processes to drive improvements to customer experience, time to resolution of customer issues, and enable efficient hardware processing and troubleshooting
  • Build and maintain data pipelines, automated metric aggregation, and dashboards to give visibility and alert on performance and reliability metrics
  • Drive positive business outcomes across disciplines including engineering, production, test, inventory, quality, supply chain, and customer experience

Qualifications

  • Bachelor’s degree in engineering, computer science, data analysis, or other STEM discipline
  • 1+ years of experience with SQL
  • 1+ years of experience with data analysis in Python/R

Skills

Required:SQLData analysis in Python/R

Benefits

  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • Short and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 3 weeks of paid vacation and 10+ paid holidays per year
  • Employee stock purchase plan and potential bonuses
  • Other discounts and perks
Last updated Aug 19, 2026. Interested? Apply on the company site.

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