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Deal Operations, APAC

OpenAI· Go To Market
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Hybrid (Singapore)Full-timePosted 2mo ago

About the role

Senior individual contributor to support revenue growth across APAC by helping sales teams structure and close commercially sound deals. Partners with Sales, Finance, Legal, Pricing, and Revenue Operations to drive deal throughput, ensure pricing discipline, and improve workflows and documentation from quote to contract and booking.

Responsibilities

  • Serve as the primary Deal Operations contact for APAC account teams, managing deal intake, prioritizing requests, and guiding sellers through pricing, review, and approval processes.
  • Review quotes and proposed commercial terms, including discounts, payment schedules, contract duration, and customer commitments, for accuracy and alignment with pricing guidelines and commercial policies.
  • Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability, and explain the tradeoffs of proposed deal structures to decision-makers.
  • Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives, recommending alternatives when proposed terms fall outside established guidelines.
  • Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations. Prepare clear recommendations, document decisions, and escalate exceptions to the appropriate stakeholders.
  • Identify risks in non-standard terms and work with Legal and Finance to resolve contractual, billing, and revenue recognition considerations before execution.
  • Maintain complete deal records and approval documentation in CRM, CPQ, and contract management systems, and partner with Revenue Operations to align approved terms, executed agreements, and booking information.
  • Help develop and maintain deal approval policies, escalation paths, pricing guidance, and standardized templates. Improve workflows to reduce bottlenecks while maintaining appropriate controls.
  • Equip sellers with practical guidance and training on deal requirements and approval processes. Apply AI and automation to improve deal intake, knowledge retrieval, and self-service support.
  • Track Deal Desk metrics such as turnaround time, approval bottlenecks, exception trends, and quote accuracy. Use recurring deal patterns to recommend improvements to commercial policies, processes, and tools.

Qualifications

  • 8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function, preferably in a high-growth technology environment.
  • Hands-on experience reviewing and structuring complex enterprise deals and supporting quoting, commercial approvals, and contracting processes.
  • Strong financial modeling and analytical skills, including experience assessing pricing, discounts, revenue, margins, and deal profitability.
  • Knowledge of enterprise software commercial terms and subscription or consumption-based business models, with the judgment to identify issues that require Legal or Finance review.
  • Strong communication and stakeholder management skills, with the ability to explain commercial tradeoffs, make clear recommendations, and coordinate timely decisions across teams.
  • Experience with CRM systems, configure-price-quote (CPQ) tools, and contract management platforms, along with strong spreadsheet skills.
  • Attention to detail and a track record of improving approval workflows, documentation, and operational processes as a business scales.
  • Sound commercial judgment and the ability to manage competing priorities and tight deadlines while maintaining accuracy and appropriate controls.
  • A collaborative, hands-on approach to supporting sales teams and familiarity with using AI and automation to improve deal workflows and productivity.
Last updated Sep 24, 2026. Interested? Apply on the company site.

About OpenAI

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