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Technical Program Manager, Enterprise

OpenAI· Technical Program Management
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San Francisco$207k - $445k + equityFull-timePosted 2mo ago

About the role

TechnicalProgramManager role in OpenAI's Enterprise team, leading technical strategy and execution for enterprise products and shared capabilities to enable secure, scalable use of OpenAI technologies across organizations.

Responsibilities

  • Drive technical strategy and execution for enterprise product and AI workflow initiatives, from design through implementation, launch, customer rollout, and iteration.
  • Partner with engineering teams to influence architectural direction, interface definitions, and implementation tradeoffs across full-stack products, APIs, integrations, and shared platform systems.
  • Translate enterprise customer requirements into actionable product priorities across AI-powered workflows, agent experiences, integrations, permissions, data access, evaluations, identity, security, governance, and deployment readiness.
  • Represent the needs of enterprise buyers, IT administrators, security teams, business leaders, developers, and end users in product and technical decisions.
  • Identify adoption barriers, competitive gaps, and opportunities to make OpenAI products easier for organizations to evaluate, purchase, deploy, manage, and scale.
  • Balance near-term customer needs and delivery commitments with long-term platform direction, technical quality, and responsible deployment.
  • Coordinate enterprise launch readiness, including security and operational requirements, customer-facing dependencies, escalation paths, and post-launch follow-through.
  • Drive alignment across Product, Engineering, Security, Safety, Legal, Design, and GTM, with clear ownership, milestones, sequencing, and decision-making.
  • Work directly with enterprise customers, design partners, and customer-facing teams to identify high-value workflows, understand deployment friction, and turn recurring customer needs into scalable product and platform improvements.
  • Define success through measurable improvements in enterprise activation, workflow quality, production readiness, sustained adoption, customer trust, and business impact.
  • Improve execution through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows.
  • Communicate program health, technical risks, recommendations, and consequential tradeoffs clearly to engineering teams and senior leadership.

Qualifications

  • Strong track record leading complex technical programs across enterprise software, cloud platforms, developer products, or AI systems.
  • Strong technical acumen across areas such as full-stack product systems, client technologies, API development, scalable architecture, and enterprise integrations.
  • Experience with enterprise requirements like SSO, SCIM, RBAC, audit logging, data residency, compliance, and administrative controls.
  • Understanding of how enterprises evaluate, buy, deploy, and govern software and the different priorities of buyers, administrators, security teams, developers, and end users.
  • Ability to connect technical architecture to product direction and business outcomes.
  • Product judgment across modern AI systems, including agents, connectors, tool use, retrieval or context, evaluations, and tradeoffs among reliability, latency, cost, safety, and user experience.
  • Ability to operate in ambiguous environments and bring structure to complex work.
  • Experience leading enterprise software launches involving security, identity, compliance, or deployment readiness (preferred).
  • Clear communication, ability to build trust across functions, and influence decisions without formal authority.

Skills

Required:Technical program leadershipArchitectural influenceEnterprise requirements understanding

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays and additional paid company office closures, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support for eligible employees
  • Additional taxable fringe benefits such as charitable donation matching and wellness stipends
Last updated Sep 24, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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