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Technical Program Manager, AI Safety & Safeguards

OpenAI· Technical Program Management
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San Francisco$207k - $445kFull-timePosted 2mo ago

About the role

Technical Program Manager position focused on leading complex, high-stakes initiatives to deploy safety and safeguards across OpenAI products and deployments, including ChatGPT, API, and enterprise environments.

Responsibilities

  • Partner with product, engineering, research, and design to shape technical roadmaps, long-term platform direction, and safeguards priorities across ChatGPT, API, enterprise, and cloud environments.
  • Translate product and safety objectives into execution plans balancing near-term delivery, long-term platform evolution, customer needs, and responsible deployment.
  • Lead cross-functional programs end to end—from problem definition and technical design through implementation, launch, iteration, and operational follow-through.
  • Own milestones, dependencies, risk mitigation, decision-making, and accountability across engineering, infrastructure, integrity, trust and safety, legal, policy, operations, and go-to-market teams.
  • Partner with engineers on system architecture, public and internal APIs, cloud deployment patterns, platform integrations, operational failure modes, and technical tradeoffs.
  • Drive the development, integration, or rollout of safeguards such as model evaluations, post-training mitigations, classifiers, abuse detection, monitoring, enforcement workflows, human review, and agent-assisted review.
  • Coordinate readiness for sensitive or high-impact deployments, ensuring appropriate safety coverage, escalation paths, operational controls, and alignment with external cloud or enterprise partners.
  • Identify emerging misuse and severe-harm risks; define ownership and response mechanisms across prevention, detection, investigation, enforcement, and continuous improvement.
  • Establish meaningful metrics for program delivery, deployment readiness, safety effectiveness, operational quality, and user or developer experience.
  • Represent customer and developer needs in technical and leadership decisions, balancing risk reduction, model usefulness, implementation complexity, speed, and scale.
  • Communicate program health, risks, recommendations, and consequential tradeoffs clearly to engineering teams, cross-functional partners, and executives.
  • Improve delivery and safety outcomes through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows.

Qualifications

  • Strong track record of delivering high-impact technical programs across product, platform, API, infrastructure, machine learning, or safety domains.
  • Strong technical judgment across distributed systems, cloud deployments, public or internal APIs, developer platforms, production machine learning, or scalable product architecture.
  • Ability to engage credibly with engineers on system design, implementation tradeoffs, reliability, deployment constraints, and operational risks.
  • Experience delivering platforms or developer-facing capabilities and understanding of impact on customer and developer experience, and product usefulness.
  • Understanding of safety, integrity, or abuse-prevention systems including evaluations, model guardrails, classifiers, monitoring, enforcement, investigations, and incident response.
  • Strong program management discipline with ability to coordinate multiple workstreams and resolve complex dependencies.
  • Product judgment to balance user needs with model usefulness, safety risk, and technical complexity.
  • Clear and empathetic communication with engineering teams, executives, policy and legal partners, and external stakeholders.
  • Comfort with high-stakes programs requiring executive presence and cross-organizational influence.
  • Experience with sensitive deployments, major cloud providers, or serious-harm domains such as violent misuse, child safety, cybersecurity, or emerging threats.
  • Hands-on, curious, and motivated to ensure increasingly capable AI systems are deployed responsibly.

Skills

Required:Technical program managementSystem design and architecture collaborationSafety and risk managementCross-functional leadershipCommunication with executives

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter expenses
  • 401(k) with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birth parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays and office closures for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation assistance for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Sep 24, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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