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Manager, Employee Experience Japan (individual contributor)

MongoDB· APAC Employee Experience
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Hybrid (Tokyo, Japan)full-timePosted 2mo ago

About the role

Manager, Employee Experience Japan responsible for scaling business processes and supporting employees and managers to optimize the experience of working for MongoDB in Japan. Serves as the main point of contact for escalated inquiries, performance management, employee well-being, and regional compliance. Hybrid role based in Tokyo.

Responsibilities

  • Partnership: Partner with global HRBPs and COEs to support achieving the people goals of assigned business units in Japan
  • Service Delivery: Serve as the main point of contact for escalated employee and people manager questions and concerns for Japan.
  • Performance Management: Coach and enable managers to set clear expectations, provide regular feedback, and manage employee performance
  • Employee Relations: Support a safe and balanced workplace by evaluating employee complaints or concerns to make appropriate recommendations; conduct intervention sessions when necessary
  • Process Improvement: Develop and evolve MongoDB People processes and systems to elevate the employee and manager experience
  • Management: Lead and manage direct report(s), foster collaboration and support their development
  • Compliance: Stay updated on employment law and work rules in Japan; advise managers, identify risks, contribute to policy development
  • Culture Ambassador: Enable managers/leadership; promote a values-based culture and effective hybrid working environment
  • Coaching: Act as trusted HR advisor; provide guidance and coaching to drive people development and business results
  • Knowledge: Maintain knowledge of HR trends, regulatory changes, and technologies in HR and employment law
  • Benefits and Administration: support regional Benefits, HRSS, and Payroll teams regarding local administration, queries, and vendor management

Qualifications

  • Bachelor’s degree in HR or related field with at least 8 years of progressive HR experience, strong in performance management, coaching, business partnership, and HR operations
  • Experience in high growth technology business a plus; relevant certifications a plus
  • Strong communication in Japanese and English; interpersonal and influencing skills
  • Strong understanding of employment laws across Japan; ability to interpret and guide employment matters, manage grievances, disputes and investigations
  • Passion for HR program development and operational excellence in a high growth, complex company
  • Strong critical thinking, problem analysis, data-driven decision making
  • Adaptability and flexibility to work across tactical and strategic priorities
  • Experience handling benefits, HRSS, and payroll administration aspects
  • Discretion with sensitive/confidential information
  • Self-motivated, proactive, and able to thrive in an accelerated learning environment

Skills

Required:Performance managementEmployee relationsHR programs & operational excellenceEmployment law (Japan)Communication (Japanese & English)Strategic partnershipChange management

Benefits

  • Not explicitly listed in the provided text
Last updated Oct 22, 2026. Interested? Apply on the company site.
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