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Security Incident Response, Senior Analyst

Shopify· Support
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Hybrid (Remote - Americas)Full-timePosted 2mo ago

About the role

Security Incident Response Analyst - DART. Analyze security alerts and respond to incidents including workforce security. Serve as Incident Commander, own issues from start to finish, and collaborate with Legal on investigations. Significant investigative component with data analytics across infrastructure, application security, and identity management.

Responsibilities

  • Analyze and respond to security alerts, focusing on workforce security to reduce risks.
  • Serve as an Incident Commander, leading response efforts and collaborating across Shopify.
  • Partner daily with Legal on sensitive investigations, evidence gathering, and mitigation strategies.
  • Implement new alerts to enhance detection capabilities.
  • Collaborate with security, engineering, HR, and Legal teams to remediate findings and address risks.
  • Lead root cause analysis sessions to prevent recurrence of incidents.
  • Participate in defining security table-top exercises focused on workforce security.
  • Refine and build knowledge base documentation for clarity among technical and legal stakeholders.
  • Identify trends in the security landscape and recommend improvements.

Qualifications

  • Understanding of information security fundamentals, including threat models and detection techniques.
  • Knowledge of security issues affecting web applications, infrastructure, and internal systems.
  • Comfort with running and debugging scripts (e.g., Python, Ruby, bash) to automate work.
  • Experience with logging and data analysis tools (e.g., SIEM, SOAR, SQL, Splunk, KQL).
  • Familiarity with UEBA tools and IAM systems (e.g., Okta, Microsoft Entra).
  • Knowledge of cloud environments and security logs (e.g., GCP, AWS, Azure).
  • Excellent communication skills for distilling technical data into actionable intelligence.
  • Experience in troubleshooting complex problems with minimal information.
  • Proficiency in researching and using data analysis to identify security threats.

Skills

Required:Information security fundamentalsWeb, infrastructure, and internal systems securityScripting and automationLogging and data analysis toolsUEBA and IAM systemsCloud environments and security logsCommunication
Last updated Aug 20, 2026. Interested? Apply on the company site.

About Shopify

Dream big, build fast, and grow far on Shopify.

Shopify is the leading all-in-one commerce platform for businesses, offering tools to manage every part of your business, from online store to in-person sales and global expansion.

ecommerceplatformonline storeretailglobal
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