Senior Market Manager, Vietnamese Speaking (Bangkok Based)
About the role
Senior Market Manager responsible for Airbnb Homes growth and competitive supply in Vietnam, with Bangkok-based role and in-market leadership to drive acquisition, retention, and market success across Vietnam.
Responsibilities
- Build and manage partner relationships within Vietnam Core Host accounts, develop strong and long-lasting partnerships
- Prospect and onboard new, high-quality supply in your assigned geography
- Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
- Proven ability to handle operational complexity and maximize impact of resources
- Develop deep knowledge of assigned geographic markets and become the go-to source for local trends and market dynamics for internal and external partners
- Represent Airbnb in external meetings and events with Core Hosts in your market
- Educate hosts on product changes and cascade feedback on product and policy to relevant internal stakeholders
- Hold regular optimization calls and business reviews with partners
- Respond to and deliver exceptional service to Core Hosts in a timely and efficient manner, occasionally traveling to provide in-person support
- Work cross-functionally with product, communications, public policy, and customer support teams to ensure long-term market success
Qualifications
- 10+ years of experience in partnership, Business development, sales, or account management
- Experience in Tech (Travel tech is a plus)
- Experience in Vietnam is a must
- Strong time management and prioritization skills
- Proven track record of managing leads pipeline or book of business
- Excellent communication and presentation skills with hosts via phone, email, meet-up, and in-person
- Proficient quantitative skills and ability to interpret and apply data
- Highly proficient in CRM software; Salesforce experience is a plus
- Ability to travel to Vietnam depending on business needs
- Fluent in Vietnamese and English
- Passion for Airbnb, travel, and sharing economy; being an Airbnb host is a plus
- Proven cross-functional collaboration
- Ability to operate at strategic and tactical levels in ambiguous environments
- Ability to meet tight deadlines and balance short-term and long-term initiatives
- Charismatic self-starter, resourceful and self-sufficient
Skills

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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