Manager, Technology and Cyber Awareness, Training and Enablement
Hybrid (New York, NY)$90k - $95kFull Time - UnionPosted 2mo ago
About the role
Manager responsible for the day-to-day operational execution of enterprise technology enablement programs, including technology adoption, cybersecurity awareness, workforce readiness, learning operations, knowledge management, communications, and responsible AI enablement initiatives. Reports to the Director, Tech & Cyber Awareness, Training and Enablement.
Responsibilities
- Leading Learning & Workforce Enablement through the delivery and administration of technology, cybersecurity, and responsible AI learning programs.
- Advancing Responsible AI & Cybersecurity Awareness by managing awareness, education, workforce engagement, and supporting responsible AI and cybersecurity initiatives.
- Managing Knowledge & Digital Resources by maintaining technology, cybersecurity, and AI content across intranet sites, knowledge resources, and self-service documentation.
- Driving Communications & Change Management by planning and executing communications that support technology, cybersecurity, AI, and enterprise change initiatives.
- Supporting Onboarding & Employee Readiness by coordinating technology and cybersecurity onboarding resources, orientation, and workforce readiness.
- Managing Program Operations by coordinating planning, reporting, stakeholder engagement, and continuous improvement across technology enablement programs.
- Supporting TSS Team Operations through internal communications, team engagement, and knowledge sharing.
- Other duties and responsibilities as assigned.
Qualifications
- Bachelor's degree in Information Technology, Cybersecurity, Business, Communications, Education, Organizational Development, or a related field, or an equivalent combination of education and relevant experience.
- 3–5 years of experience in technology and cybersecurity enablement, learning operations, workforce readiness, communications, knowledge management, organizational change management, training, or related functions.
- Experience managing operational workstreams, coordinating priorities, and driving execution across multiple initiatives.
- Demonstrated ability to coordinate cross-functional activities involving multiple stakeholders, competing priorities, and recurring deliverables.
- Strong written and verbal communication skills with the ability to translate complex technical concepts into clear, accessible, and actionable content.
- Experience administering learning programs and learning management systems, including content management, reporting, learner communications, and program operations.
- Experience managing intranet content, knowledge repositories, resource libraries, and self-service information resources.
- Demonstrated ability to establish operational processes, maintain governance standards, and improve program effectiveness.
- Experience supporting workforce adoption of technology, cybersecurity awareness programs, responsible AI education initiatives, or organizational change efforts.
- Ability to analyze participation, engagement, and adoption metrics and use insights to recommend improvements.
- Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously. Experience influencing stakeholders and coordinating work across teams without direct authority
- Familiarity with organizational change management, technology adoption methodologies, employee engagement strategies, or workforce enablement programs.
- Familiarity with emerging technologies, including generative AI tools and AI-enabled workplace technologies.
- Strong customer service orientation and commitment to creating positive employee experiences.
- Ability to exercise sound judgment, maintain confidentiality, and manage sensitive information appropriately.
- Commitment to accessibility, inclusive communication practices, continuous learning, and PPFA's values around privacy, security, diversity, equity, and responsible technology use.
Skills
Required:Project coordinationLearning management systems (LMS)Knowledge management
Last updated Oct 23, 2026. Interested? Apply on the company site.
About Planned Parenthood
Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.
sexual health carereproductive rightshealth centerssexual health
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