HR Operations Manager
Hybrid (Remote)Full-timePosted 2mo ago
About the role
CrewAI is hiring its first HR Operations Manager to own the systems, processes, and policies that let CrewAI hire, pay, support, and grow its people well—without slowing anyone down. Build scalable HR infrastructure, including HRIS, onboarding flow, payroll and benefits processes, and compliance guardrails, while partnering with leadership, finance, and legal.
Responsibilities
- Own end-to-end HR operations: HRIS administration, employee records, payroll coordination, and benefits administration across a distributed, global workforce.
- Design and run onboarding and offboarding programs that give new hires a great first 30 days and departing employees a compliant exit.
- Build and maintain HR policies, employee handbook content, and leave-of-absence processes that are clear, current, and actually followed.
- Keep CrewAI compliant with federal, state, and local employment law as we scale—tracking changing requirements and translating them into practical process, not just paperwork.
- Partner with Finance on payroll accuracy, benefits invoicing, and headcount reporting; partner with hiring managers to keep the employee lifecycle fast and frictionless.
- Turn people data into signal: build reporting and metrics (headcount, attrition, time-to-onboard, benefits utilization) leadership uses to make decisions.
- Identify and fix manual, error-prone parts of HR ops through better process, tooling, or automation before they become bottlenecks.
Qualifications
- 4+ years of HR operations experience, ideally in a fast-growing startup where you built process, not just ran it.
- Hands-on experience owning an HRIS (e.g., Rippling, Gusto, BambooHR, Workday, or similar) plus payroll and benefits administration.
- Working knowledge of U.S. employment law and multi-state compliance; ability to identify gaps and involve legal counsel as needed.
- Bias toward building scalable systems with good judgement for quick manual fixes when appropriate.
- Strong attention to detail with sensitive data and excellent written and verbal communication skills.
- Comfort with ambiguity and ability to turn vague goals into a working function with limited guidance.
Skills
Required:HR operationsHRIS administrationPayroll administrationBenefits administrationOnboarding/offboarding designPolicy writing / handbook contentCompliance knowledgeData analysis / reportingProcess improvement / automationCommunication
Benefits
- Competitive salary and equity
- Remote-friendly culture with flexible arrangements
- Professional development budget
- Access to LLM credits and cutting-edge tooling
- Opportunity to build a People function from the ground up at a company defining a new category.
Last updated Aug 23, 2026. Interested? Apply on the company site.
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