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Site Reliability Engineer

WorkOS· Engineering
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Remote$175k - $275kFull-timePosted 2mo ago

About the role

Site Reliability Engineering (SRE) role at WorkOS focused on reliability, performance, and scalability of the WorkOS platform. Early-member position shaping reliability practices, collaborating across product and infrastructure teams, owning incident response, and driving improvements across the stack.

Responsibilities

  • Design and evolve the systems, tooling, and processes that improve the reliability and performance of WorkOS
  • Collaborate with product and infrastructure teams to ensure services are production-ready, observable, and resilient to failure
  • Define and measure SLIs/SLOs to guide reliability improvements
  • Write and optimize backend systems (in TypeScript) with a focus on performance, maintainability, and graceful degradation
  • Improve our incident response process, lead postmortems, and drive follow-through on reliability risks
  • Develop internal tools and automations that make it easier to operate and scale our systems
  • Participate in our on-call rotation—responding to, resolving, and learning from production incidents
  • Contribute to design and architecture discussions with a focus on operability and long-term sustainability
  • Document systems, share learnings, and help grow a reliability-minded engineering culture

Qualifications

  • Based in PST/PDT timezone
  • Experience operating and scaling production systems in cloud environments (we use AWS)
  • Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis
  • Comfort working across infrastructure layers (e.g. compute, networking, storage, observability tooling)
  • Strong debugging and systems thinking skills—you can follow problems across services and layers
  • Ability to work independently, take ownership, and drive projects from problem discovery through resolution
  • Nice to have: Familiarity with Kubernetes or similar orchestration systems
  • Nice to have: Exposure to observability stacks (e.g. Prometheus, Grafana, Datadog, OpenTelemetry)
  • Nice to have: Exposure to TypeScript or interest in working in a TypeScript-based codebase

Skills

Required:Timezone alignmentCloud production systemsService reliability conceptsCross-layer infrastructureDebugging and systems thinkingIndependent ownership

Benefits

  • 401k matching
  • Competitive Equity
  • Healthcare, dental and vision coverage
  • FSA, ST/LT Disability, Voluntary Life
  • Carrot fertility benefits
  • 20 days paid vacation + 10 holidays + unlimited sick leave
  • 12 weeks fully paid parental leave
  • Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
  • Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
  • Commuter benefits for hybrid employees in SF/NYC
  • Unlimited token usage!
Last updated Sep 21, 2026. Interested? Apply on the company site.

About WorkOS

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