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Teleoperation Trainer

Sereact GmbH· Software
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Boston, MassachusettsFull-timePosted 2mo ago

About the role

Teleoperation Trainer at Sereact, Boston, MA. Bridges operations and engineering teams to train and quality-manage teleoperation operators, maintain data collection standards, and provide actionable feedback to product/engineering. Starts hands-on with growth in scope as the company scales.

Responsibilities

  • Onboard and train new teleoperation operators, establishing consistent standards for task execution, data quality, and reporting
  • Monitor and evaluate operator performance and demonstration data quality across active projects
  • Establish and improve QA processes, and maintain oversight of data custody, tracking, reporting, and issue investigation
  • Develop and maintain SOPs, training materials, and quality frameworks for teleoperation workflows
  • Build and maintain the operational systems, trackers, reporting cadences, and documentation the function runs on
  • Maintain accurate logs of training outcomes, data quality metrics, and cross-team feedback
  • Act as the primary bridge between the operations team and the engineering team (teleoperation and policy development), surfacing operator feedback, flagging systematic issues, and translating engineering guidance into practical operator instructions
  • Identify patterns in operator errors, edge cases, and system inconsistencies, and escalate them with structured, actionable context
  • Support engineering teams in improving data collection pipelines and interfaces based on operational insight
  • Maintain direct proficiency across robotic systems and teleoperation interfaces (VR, joystick, or control rigs)

Qualifications

  • 2+ years of professional experience in training, QA, operations coordination, or a technical environment
  • Background in a structured, process-driven or fast-paced operational setting
  • No specific educational requirement
  • Strong communication and documentation skills with the ability to convey technical concepts across technical and non-technical audiences
  • Proven ability to assess quality rigorously and coach others toward consistency
  • Comfortable working with digital tools, interfaces, and data-driven workflows
  • Basic technical understanding sufficient to engage productively with engineering teams

Skills

Required:Training and coaching

Benefits

  • Wellpass (gym membership)
  • Flexible working hours
  • Option to work from home when needed
  • A motivated team and an open corporate culture
  • Competitive compensation and excellent career development opportunities
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Sereact GmbH

One Brain. Any Robot.

The industrial autonomy platform providing real-world autonomous robotics powered by Vision-Language-Action AI.

CortexHumanoidLensPick and PlacePlatformPutwallReturns HandlingRobotic Putwall
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